Heritage Life Story Funeral Homes

We were all very pleased with the service we got from Heritage. They were extremely professional and caring at the same time. Would highly recommend them.

My family member's service was supposed to be recorded (available on their website) for those out of town and due to Covid-19 restrictions. Heritage Life Story failed to record the funeral. The explanation for this failure was unprofessional and poorly conveyed to my loved ones who were devastated.

Planning a funeral is never an easy task, but planning a funeral for a 29-year old that was tragically and suddenly killed in a car crash takes a tremendous toll on everyone involved. While there are no words of comfort anyone can say in this situation, the speed, and care in which Matt Hollebeek and his team at Heritage Life Story responded to endless questions and requests throughout the process provided tremendous comfort to us all. During and after the service, their attention to detail and our needs remained at the highest levels. While I pray that no one has to experience the pain and anguish we all had to endure in order to experience the exceptional service provided by Heritage Life Story, they helped us in ways that can never be fully expressed. I recommend them highly.

My mom passed away unexpectedly at home May 26, 2020. It was an awful thing. We called Heritage Life Story Funeral Home the night she passed away. Scott came in the house and told us exactly what to do because we were lost about how any of this works and we were also so deeply sad. It was very difficult for my dad and I to even get our minds together at all. He helped us every step of the way. It was just amazing how great he was. Everything worked out very well, even with the pandemic we are in. Scott was very good at making sure only ten people were allowed in at a time during the viewing and the funeral home has hand sanitizer available everywhere and it's very clean. He also comforted us, especially my dad when he was sitting next to my mom's casket during the viewing. They did an excellent job on her appearance as well. Scott kept up with me on emails regarding her life story for her obituary site and he made us feel very comfortable. He also did the ceremony speaking at her funeral. It was beautiful. He worked with us very well on pricing. Never once did he try to upcharge us. The panel they made of my mom is just beautiful and so is the obituary site. Even after the funeral when we went to pick up the death certificates, Scott told my dad not to hesitate on calling him if he needs someone to talk to. They also included thank you notes that we could sent to people and bookmarks with my mom on them and her obituary. Words can't express how thankful we are that we found Heritage Life Story Funeral Home and Scott.nThank you so much.

Scott did an excellent job handling the arrangements for my mothers funeral..he was caring, professional, and very easy to work with. I emailed him several times with different questions, and he always replied to my emails within a few minutes..Everyone I dealt with at Heritage was wonderful, and they truly removed all the stress during a difficult time for my family..I would highly recommend Heritage to anyone!!