Map
Detailed Information
- Place Types Veterinary care
- Address 125 W Dundee Rd, Buffalo Grove, IL 60089, USA
- Coordinate 42.1382079,-87.961323
- Website http://www.countrycourtanimalhospital.com/
- Rating 4.5
- Compound Code 42QQ+7F Buffalo Grove, IL, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Country Court Animal Hospital is a wonderful vet and has taken care of my pets for many years. The guy has excellent judgment and is very skilled and compassionate. The staff is caring and friendly. I would not go anywhere else.
Nothing at the moment! The office has dealt with the COVID pandemic in the best way they can. Thank goodness for cell phones and parking lots! Thank you all for taking such wonderful care of our pets!
Dr Block takes care of our 2 dogs and she always takes care of us at the last minute with emergencies. We have total confidence in this practice and we will never use another vet under any circumstances. If you love your pet and want the best care possible this is where you want to take them.
I have been coming here for 2 months now! Dr. Lewis is super amazing and hands on. She will even follow up with me after we have left the facility in case we have any questions or need any further assistance! I greatly appreciate that warm welcome as it’s my first time having a pet from a young age. Yesterday, I went to see a new vet at the same facility. Her name was Dr. Block. She was 30 minutes tardy to begin with and didn’t even apologize when she called me. She seemed to know nothing when she got on the call which made little sense to me because it wasn’t our first visit so I would imagine she would have an idea about her patients prior to because there are records on file in addition to when I made the appointment, I informed the receptionist of the vaccines we were scheduling for. She seemed to not want to be at work from the start! When Dr. Block came out to the car, she was very nasty and rude to me. Sad to say it, but I hope it wasn’t because of my skin color. That’s personally how I felt when she came out because a poor attitude led to an even worst attitude when she saw me. I politely told her that she wasn’t giving proper customer service when I’m entrusting my puppy in her care in which I can’t be present for and that I didn’t feel comfortable. She then said “Ok you can take the dog” as she handed me back the dog and told me to have a good day! It proved to me that she didn’t care for my services and one rotten apple can ruin the bunch. I didn’t get my puppy checked as planned and although I did call to make a follow up appointment with Dr. Lewis, I’m not sure if I feel comfortable going back to the facility at all anymore and have sought out new vets in my area. Sad to have such an experience!nnTo follow up, per the response received from the facility, my mask wasn’t on for interaction. The issue here is that Dr. Block and I weren’t interacting. I was outside. Her only job was to take the dog and contact me by phone to follow up as services have been before. I’m outside in 89 degree weather after waiting a half hour and I didn’t see her coming out because I was ensuring the dog got more water so all I did was hand her the dog when she came out. Her response was still nasty and rude so it’s no excuse because customer service is customer service, never excusable. My mask was right in the car but because I was tending to my dog for water and she walked up to the car out of nowhere, my first instinct was to hand her the dog as I’ve done in the past as previously stated!
Absolutely incredible vet. He cares for your animal as if they are his own. His prices are fair compared to other vets. He doesn't try to sell you anything extra. We are blessed to have found him.
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