Map
Detailed Information
- Place Types Florist
- Address 5592 Whitesville Rd Suite O, Columbus, GA 31904, USA
- Coordinate 32.52271,-84.9573731
- Website https://www.ediblearrangements.com/stores/5592-whitesville-rd-c
- Rating 3.2
- Compound Code G2FV+33 Columbus, Georgia, Unit
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I placed an online order and received a call from Zack advising they would not be able to deliver today and if I could select another date for my order that was approximately $70! I was a little upset at first because I wanted it delivered today but asked if they could please delivery it first thing in the morning since I already paid for it! He stated no that he couldn’t say when it could be delivered! What kind of foolishness is this!?! That one you couldn’t deliver today which your site showed availability and two now my order cannot be first on the list and it has already been paid for and supposed to be delivered today??? I will never order from them again! Someone else needs to start a business like this and show them what good customer service looks like and put them out of business! And, all of this with no apology and more than eager to give me the manager and owners name and days of availability! It’s sad when paying customers are treated like they don’t matter!
I ordered my wife an arrangement for Valentine's day. I ordered it to be delivered 2 days before Valentine's day because thats when we were celebrating it. It got delivered fine. Expect for the mold on the grapes. I tried calling them but for 2 hours couldn't get anyone to answer the phone. Then I filled out a complaint on their page. Its been 2 weeks...still no reply! This is the 2nd time I've ordered from them. Horrible customer service and the as far as I can tell the products aren't checked if their delivering moldy fruit.
Staff was helpful when I needed to make unexpected changes. I appreciate the time and effort on a busy day!
Unfortunately this is the only location in my area so I don't have a choice but to use them. This is the 2nd time and my order was received late. I am still missing part of my order. I had to call and inquire about my delivery. At that time I was told that I wouldn't receive my delivery as expected and would also have to possibly come pick it up instead of it being re delivered. When I did get my order I didn't receive all of it. I was on hold for 11 minutes yesterday and no one ever picked up the phone, and today I have been on hold for almost 10 minutes inquiring about the other half of my un received order.
Ordered a $40- arrangement for my step-daughter’s birthday. Deliveries began 10:30am the next morning beginning with businesses then schools, hospitals etc, then residentials. This was not explained to me since i needed the delivery before everyone at the house went to work. My stepdaughter missed breakfast and lunch waiting for s delivery. We contacted twice checking on an ETA. Arrangement was delivered after 3:30pm. The arrangement looked like an arrangement to feed one person vs 3-5 people. The first follow up call made, the rep says we have three drivers, then changed to one driver saying “he’s at Phenix City and delivery might be late afternoon”. The small arrangement rode around between AL and GA for at least 5 hours before it arrived. My person at home had to take the day off to receive the delivery. He sent me a pix of the arrangement, i was ashamed of the presentation ( only pineapple flowers and few grapes, no strawberries) in a small vase. Ridiculous, on top of the rep stated “when the arrangement comes back i can go pick it up tomorrow”. I will let My sons know NOT to send me another arrangement from THEM. I’m on my way to edible arrangements to let them know my feelings.
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