Map
Detailed Information
- Place Types Florist
- Address 124 N Main St, Grapevine, TX 76051, USA
- Coordinate 32.9419279,-97.0774647
- Website https://www.ediblearrangements.com/stores/124-n-main-st-grapevi
- Rating 3.6
- Compound Code WWRF+Q2 Grapevine, TX, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 3:00 PM
Photos
Reviews
Communication is key! We were interrupted with a phone call cutting our birthday/Valentine’s dinner date earlier we couldn’t even eat our meal. Please call ahead of time don’t inconvenience the customer due to the lack of communication. Also please deliver flowers that aren’t snapped in half. Spending over $100 for something that was suppose to be special was just a terrible experience. Customer service representative didn’t even care in the slightest. Show some sort of emotion when it’s the company’s fault. Don’t make the customer feel belittled. Be better.
As a planned delivery company there are TWO things you should do well. DELIVER ON TIME & COMMUNICATION. They failed both.nnI ordered a week in advance for a delivery to be made on Valentine’s Day, which coincidentally is also my wife’s birthday. We are out to dinner today(the day before) for her and I get a call notifying me the delivery driver is at my house. He says yes it’s early but when will you be home. Driver sounds very inconvenienced and wants to bring it to the restaurant. Either way the meal is interrupted. We cut the dinner short and go home to meet them. Items were all fine except the flowers were beat up. If you’re going to deliver EARLY you MUST at least contact the customer to check availability and let them know what’s going on. The first call or communication I get from you should not be you at my door saying “uh yeah you’re not home and I know it’s early”. No sh*t I’m not home, I had a PLANNED. delivery for the next day. Not to mention they charge extra for Valentine’s Day delivery and then deliver it a different day! I’m sorry that I, the customer who planned everything out, inconvenienced you, the company, because you couldn’t be bothered to communicate with me ahead of time!
One start is a star too many.nnFebruary 12, 2020 I place the largest order for chocolate covered strawberries that they offer. Totaling $125.19.nIt is February 14th, 2020 at 9:39pm and the recipient has not received placed order.nI did not receive a phone call or even an email about a delay in my order.nI called the store. No answer. Automated answering service informing about the wait. I waited & I waited. Then I hung up.nI tried to contact corporate, “sorry we are closed at this time.”nI fully understand that Valentines Day is a BIG one for them, but customer service should be A TOP PRIORITY. I placed my order TWO DAYS BEFORE!nA phone call, even a cowardly email would've completely changed the outcome of this.nnAt this moment right now, $125.19 has been stolen from me & my valentine has NO CHOCOLATE COVERED STRAWBERRIES!nnThis was the first and also the last time I will be using any Edible Arrangements location & I will tell every single person I know.
Their products are good but pricey. The other issue is that they don’t have info online about the serving size of the bouquets. I have to call and ask every time I order.
If I can give them ZERO that would be worst. They have transferred my ordered to different location without telling me and MISSED to fulfill Birthday order. I called them next day on phone for 20 mins they hung up on me so I call back again they have nerve to tell me they are busy and don’t have curtesy to be nice to their customer.nnThey couldn’t fulfill my order till 3 days later, they couldn’t refund me because it was transferred from other store and all of this was not enough sales person told me “ ma’am this is not mom n pop store we are franchise so our things are systematic” I just want to laugh and say Good Luck Edible Arrangements if you can survive with your poop like business ethics.
Similar place
1009 Franklin St, Anthony, TX 79821, USA
+1 915-886-3232
http://monicasflower.com/
2105 Dona Ana Rd #7215, Las Cruces, NM 88007, USA
+1 575-525-6762
http://fiestaballoonsandflowers.com/
2501 N Main St, Las Cruces, NM 88001, USA
+1 575-524-1980
http://www.albertsons.com/
608 W Picacho Ave, Las Cruces, NM 88005, USA
+1 575-524-7785
http://www.friendlyflowers.net/
295 N Main St, Las Cruces, NM 88001, USA
+1 575-449-6177
Unknown
2711 N Telshor Blvd, Las Cruces, NM 88011, USA
+1 575-521-7858
https://www.samsclub.com/club/las-cruces-nm-sams-club/4784?FLO=
2001 E Lohman Ave # 126, Las Cruces, NM 88001, USA
+1 575-525-1850
https://flowerlandlc.com/
1300 S El Paseo Rd, Las Cruces, NM 88001, USA
+1 575-523-6400
http://www.floweramaoflascruces.com/
2801 Missouri Ave #1, Las Cruces, NM 88011, USA
+1 575-522-7848
http://www.lascrucesfloristinc.com/
1010 W Main St, Artesia, NM 88210, USA
+1 575-748-1010
http://www.lovebudfloral.com/
1704 Harrison Ct, Artesia, NM 88210, USA
+1 575-513-7160
http://www.agapefloralnm.com/
712 W Dallas Ave, Artesia, NM 88210, USA
+1 575-746-3775
https://www.nellesfloral.com/
1205 Columbus Rd, Deming, NM 88030, USA
+1 575-546-9501
http://www.tharpsflowersdeming.com/
118 S Silver Ave, Deming, NM 88030, USA
Unknown
Unknown
605 E Florida St, Deming, NM 88030, USA
+1 575-546-7654
Unknown
605 E Florida St, Deming, NM 88030, USA
+1 575-546-5411
http://chandlersflowershop.com/