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Kassandra Stancik (07/07/2020)
I called about my 9 week old puppy we just got, she seemed a little younger than we were told and I wanted to get her checked ASAP to make sure everything would be okay with her. The girl at the front desk said she had a list of people to call although yesterday when I called they said they’d be able to get me in today. She asked if there was a problem with the puppy and I was like it’s not an emergency but it should be seen ASAP, and she had an attitude with me and told me she had someone at the front desk she needed to talk to and that it wasn’t a problem. I didn’t even get to tell her what was wrong because she wouldn’t let me finish. I told her that she was very rude and I don’t want her seeing my puppy if that’s the case anyways. Then I hung up because she wouldn’t let me finish talking. Learn customer service.
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