Map
Detailed Information
- Place Types Veterinary care
- Address 1617 W Hebron Pkwy, Carrollton, TX 75010, USA
- Coordinate 33.0231759,-96.9372681
- Website http://www.hebroncathospital.com/
- Rating 4.7
- Compound Code 23F7+73 Carrollton, TX, USA
Openning hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The staff and Dr Dee were so wonderful and really showed genuine care for me and my kitty. Highly recommend.
Very good and thorough! And I love that it's specifically for cats ud83dude3b. Even the curbside service was great.
Dr. Dee and her entire staff were amazing to work with, we had to bring one of our cats in for GI issues and she needed several extractions, so it was a really pricey procedure. Dr. Dee was super communicative and I felt like she was compassionate and knowledgeable in taking care of our little fur baby. Having a vet we can trust and rely on is a huge comfort!
Dr. Whissen and her staff are incredibly kind and can be very helpful. They have done a great job with covid protocols and are very responsive most of the time to email and phone calls. However, we did not have a great experience over the course of the year we have spent with this cat hospital.nnOur cat had been to a vet previously who was very casual about his chronic issues. We came to Dr. Whissen since she specializes in cats hoping to get a more engaged and informative diagnosis. While initially that seemed to be where things were going, that level of engagement with his case dropped off pretty quickly. As his issues continued and even worsened we were told to keep giving him steroids and gabapentin and we were also told, by Dr. Whissen that she simply didn't know what was going on with some of his various issues.nnWhile that was the primary problem, not having a diagnosis for the entirety of our time working with this vet, the secondary problem was that as he gained additional symptoms (weight loss, hair and skin changes) it was apparent that something else was wrong. No additional tests were ordered to address these issues even after I pointed them out. After finally being referred to another vet to do more extensive testing, one of the simple initial tests revealed that he is now diabetic, explaining his new symptoms that were ignored by this vet.nnIn sum, I completely get when a patient's issues tip over into being outside the experience of the practitioner, but it is unacceptable to let those issues that you cannot explain or diagnose, linger for a year until getting our kitty the help he actually needs. It is also unacceptable to be introduced to new symptoms and do no additional testing. He lost 4 lbs under her care (a third of his weight, a lot for a cat) and no additional testing was done to try to get to the bottom of this new and very common issue (diabetes.)nnWe're working with another vet to get to the bottom of his more complex issues, but I will not be returning to this vet after the huge miss of not engaging with his new symptoms or helping with long term treatment plans.
Amazing! They helped my diabetic kitty and trained me on how to help my kitty. Very friendly and caring environment!
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