Map
Detailed Information
- Place Types Veterinary care
- Address 56 Roland St, Boston, MA 02129, USA
- Coordinate 42.381068,-71.080089
- Website https://bluepearlvet.com/hospital/charlestown-ma/
- Rating 3.5
- Compound Code 9WJ9+CX Boston, MA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Do yourself a favor and read the comments! The front desk staff is absolutely awful. The older lady who worked there is particularly terrible to interact with. Clearly their management doesn't care at all and is just interested in making money; not in providing quality/compassionate service--if they did care about serving their customers the trend of negative comments around the front desk wouldn't persist for years on end.nnAll the comments around questionable tests / bad advice / high and unnecessary costs also ring true in my experience. In speaking with my normal vet after visiting BluePearl, it was remarkable to hear how different her assessment was than theirs... And hers ultimately proved to be correct.nnAvoid at all costs. Terrible people. Awful service. There are MUCH better options in boston (eg, tufts in walpole).
We had to come here for an absolute emergency case of bloat with our dog after our normal vets hours. We chose them due to proximity, hours, and one prior experience there. We ended up having to put down our dog that evening due to the GVD, quality of life and age of our eldest dog. It’s something I never wanted to have to due but it was all handled with professionalism and respect with all things considered. 4/5 stars for prices, not because of doctors or staff.
We took our 12 week old Bernese to Blue Pearl in the middle of the night after he had been developing a dry cough hours prior. By 2am was having such difficulty breathing, it was very scary. I called and they recommended I immediately bring him in. Due to covid we were unable to go in, which made the situation even scarier. The vet tech met us at the car and brought him in, we heard from the vet within ten minutes on the phone. She explained his vitals were stable and she wanted to proceed with a chest X-ray. The vet and tech called us back several more times with updates. We truly felt our pup was in safe hands. We were able to easily fill prescriptions there and were in and out in a timely fashion. Made a scary, stressful night a little more comforting!
I've never had a bad experience with a veterinary hospital until I went to BluePearl. They seem purely focused on generating revenue and nothing else -- ~$1.5k in tests for my pet were completely unnecessary based on subsequent advice we received from a different vet. The people working there did not seem capable off empathy. Honestly, the geek squad at best buy treats me and my computer with more respect, care, and understanding than these people did to me and my beloved sick pet.nnThis is what happens when big corporations takeover. Blue pearl is owned by Mars (the candy bar company). Clearly the people working there have no vested interest, and, based on how they treat their patients, are clearly just there for the paycheck.nnAvoid at all costs.
It is clear they all love animals and take pride in their work. They always give you a quote before they perform anything on your pet. Highly recommended. Don’t go anywhere else.
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