Edible Arrangements

Very disappointed in the customer service and the product delivered! I ordered the Happily Ever After strawberry and dove platter for my daughter and son- in -laws Anniversary and with him being over seas for the past 14 months and finally coming home to be with his wife and children especially for their 5th wedding Anniversary I wanted this to be a special gift for them. Not only did it not arrive until 7pm at night when the whole day was nearly over plus no call ahead of time as promised to ensure they would be home. The platter looked nothing like the picture from which I ordered, wish I could post the picture, no resemblance whatsoever! Half the strawberries were scattered around the plate as if they were bounced around and the other half looked like the chocolate melted off them and pooled underneath causing them to stick to the platter. There was supposed to be 30 assorted strawberries but only 21 came and the grapes had seen better days! For that much money I couldn’t believe what was delivered in comparison to the photo online. I will NEVER order from that store again and would recommend others to be wary also! And someone better do something about that snippy young girl who answers the phone, she shouldn’t be in customer service. My surprise to my daughter and son-in-law was a great disappointment, that whole platter should be replaced in my opinion or credit given, but I doubt highly anything will be done to rectify this on your end. Never again....you lost a customer for sure!

Great service and products from afar. Speedy delivery and worked with me as a customer .

Just recently had a delivery ordered for my moms birthday and she loved it! Tom was awesome and patient with myself being a first time user but will definitely be using these services again and recommending to family and friends. My mom 3 days later is still enjoying the arrangement!

Zan Rd location in Charlottesville, VAnnplaced an order to pick up at 2:00PM. I was at the store a few minutes later and pulled on the door but it was locked. I got back in the car and called the office in which a female answered...I told her I was outside and she abruptly hung up the phone. She unlocked the door and proceeded to get my order. She didn’t confirm who I was so I had to look at the box to make sure it was mines and what I ordered. It was prepaid so she just put the box on the counter. Did not apologize for the inconvenience. She was not personable in the least. I would have rated this a 0 star if I could. Had she apologized and exemplified great customer service skills it would have been a positive review.

This is a wonderful gift for an office. They can all enjoy it. My former team was ecstatic to get the arrangement. It was a flower shop and I had the arrangement that looked like flowers. A BIG hit!!!!!