Map
Detailed Information
- Place Types Florist
- Address 330-B Hamilton Rd, Gahanna, OH 43230, USA
- Coordinate 40.0110199,-82.865038
- Website https://www.ediblearrangements.com/stores/330b-s-hamilton-rd-co
- Rating 3.5
- Compound Code 246M+CX Gahanna, OH, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 3:00 PM
Photos
Reviews
Great experience! I did the delivery service option and the box of goodies were perfect. They really loved it. The delivery man called me right before it was being delivered. It was on time and fresh. A+
Having to use this rating system, I'd say three stars is average, competent. I'm giving this one star because I don't even want to call to make anything right. I just don't see the point. Hopefully this review will be outdated one day. So just a brief rundown. When I ordered, I did put the wrong address. Unfortunately, there's no way to change it online, or even email the store. So, I called the next day. Don't know who I talked to, but that 5 minute call to change an address made me want to cancel. I was transferred from the front desk to someone else, someone higher I suppose. I knew from that call, it would be delivered to the wrong address. The day of, it was. The neighbor did call the intended recipient and was able to retrieve the goods. When the product was finally in correct hands, Items were missing or changed. Maybe this is normal, but you tell me, candied nuts instead of chocolates. I wasn't happy at all with the experience. Keep in mind, I paid $130 for this service. So there are three reasons why I'm giving this a one star. Abhorrent customer service for the price, delivered to the wrong address, and the products I ordered being wrong or replaced.
We didn't get the right vase. They were out of the popcorn the day we picked up. Didn't call or email me to change it. I called to make sure it was ready and then they told me. When I pulled up for curbside pickup I called 3 times and no answer. Finally an employee just walked out a d ask my name.
**EDIT- one month, 3 emails and a google review later, still no response from Linda (the owner).nOrdered my free member rewards birthday box and 2 pineapple pops. After 7 phone calls from customer service and the location they said they got my coupon code to work and I would only be charged for my pineapple pops. I went up to the door to pick the item up, Linda took my card (with her fruit covered gloves) and didn't tell me my total. (My fault too I guess since I assumed they were charging me only for the pineapple pops) I realized my bag is bigger than expected and I look at my receipt. $37. They charged me for a box and my pineapple pops and gave me a free box. Had I wanted 2 dozen dipped fruit, I would have ordered that. Maybe they should choose not to participate in the rewards program if they are unwilling to fulfill those orders. Linda also seemed so frustrated with me over the phone. Ellie (I believe was her name) was very nice though! We won't be returning to this location, I would rather drive out of my way to another location that has better customer service.
Wife ordered me an arrangement to be delivered the day before Valentine’s 2021, it just arrived today the 18th, judging from most of the reviews this place just can not get it together.
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