Map
Detailed Information
- Place Types Veterinary care
- Address 185 Locust St, Northampton, MA 01060, USA
- Coordinate 42.3339372,-72.6609727
- Website https://florenceac.com/
- Rating 4.5
- Compound Code 88MQ+HJ Northampton, MA, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Efficient, considerate curbside service.
The vers are terrific, they are patient and professional they listen and answer any and all questions. The clerical staff could use some customer service skills training. They are worth putting with see the vets. Be patient.
Florence Animal Clinic is a great place. We had a dog who needed heartworm treatment (not preventative) and they were very proactive in submitting a claim with the drug company as well as making sure our pup was comfortable and doing well throughout the whole process. We've had to come in for a lot more than routine checkups and they've always helped us feel at ease and have taken their time with our dog.
Horrible experience all around. They left me waiting for hours (no exaggeration) even though I had an appointment. By the time they finally got to me they rushed through my appointment resulting in the following: missing an obvious diagnosis on my cat (I had mentioned I recovered him from the woods and they didn't even think to look for worms), misdiagnosed him making me pay for unnecessary medications, and didn't even chip him even though I requested it. So thanks for wasting my time and billing me for it. I had enough and went to the Cat Hospital, where my cat was diagnosed properly (and almost immediately), was handled better, and where we actually had our appointment time honored.
Professional and empathetic vet services. This is a comfy, homey office, resident animals greet you. The doc and staff are dedicated to the wellness of your pet.
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