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Mary Kay Harrington (02/09/2021)
I will never use this service again. The 2 companies do not talk to each other. (Petco and Vetco) This all started for me on 12/29/20 I paid for shots and chip. They said I had to split the visit and come back for the remainder of her shots. I came back 2 weeks later walk in and the clinic is not there they canceled I got no call. So I call customer service they have no knowledge of cancelations why or when. So I went online the next appt date was booked. So I booked the next date after that which was 2/8. Here i am again no vetco they canceled last minute petco employee said. I call customer service again spoke to supervisor Darrell that says all he can do is apologize. They have no access to schedule cancels. So let me get this straight petco doesn't know and has no answers for the customers they direct you to vetco customer service. You call Vetco and they do not know and have zero communication with the vetco employees that go out on these routes .so who suffers the patients and the customers. Going on 3 months my dog hasn't gotten shots. Requested a full refund and I will never use them again. Appalled by how I was treated as a customer by bothering Petco and Vetco. Terrible service I feel like I was robbed. Update i can't even get my money back for 1 to 2 weeks via check in the mailbox. This is ridiculous.
Joseph Johnson (02/12/2021)
Nice place to shop and get the care needed .
Yimunique 27 (08/26/2020)
Our dog Athena was so nervous to get her shots. They were so great with her!! Thank you..
Liz (07/28/2020)
Prices are good and the people there are very nice ud83dudc4d
Francia Nelson (05/23/2020)
Everyone is so nice. Their prices are so reasonable.
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