Map
Detailed Information
- Place Types Veterinary care
- Address 1101 S Canal St, Chicago, IL 60607, USA
- Coordinate 41.8682236,-87.6385302
- Website http://www.banfield.com/veterinarians/il/chicago/csl?utm_source
- Rating 3.9
- Compound Code V996+7H Chicago, IL, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 7:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
I have been a customer of Banfield since 2009, have had a Wellness Plan too, as a matter fact I just upgraded to a senior dog plan. It pains me to write this but the last few visits I have had such a hard time reaching anyone by phone!! My last visit left my heart quite heavy due to the nature of some findings in my dog. Same thing today. He went in for a dental cleaning just to find out it couldn't be done due to other underlying serious issues. His news is not what I'm disappointed in, it's leaving me hanging when 'someone will call you back' and I can't even reach anyone after 4 hours. I feel like my hands are tied here! I either get non-stop ringing or a busy signal. It's happened to me three times within the past few MONTHS so this is not a recent issue. I would appreciate someone answering a phone especially when our dogs are in your trusted care. All Im asking is for your phones to be answered!!
If you love your pets like your kids please have a second look at this location as I had a very bad experience with my 10 month old puppy. This location takes more patients than they can handle and in the process the treatment is neglected completely, they don’t even intimate if the pet is refusing food until the whole day is complete. The phone operators know more than the doctors as they get try to diagnose the patients without looking over the phone. Stay sway if you can, I don’t want other to go through such a stressful experience. Had to take my pet to an emergency after 2 days an these guys were not there to respond over the phone as well. Waste of time and money and time going here.nnBANFIELD BLOCKS CUSTOMER CALLS WHO COMPLAIN ABOUT THEM !!! NEWS TO ME
Vet was very knowledgeable, and thorough. Answered questions thoughtfully, and had a sense of humor ud83dude01. Prices very reasonable when you have the monthly plan.
This was our first time taking our pup here. The staff are quite friendly and helpful. The vet clearly explained everything. But at that time, only a drop off and pick up was available.
They are all amazing here! I have been with them since 2015 and I have never had to deal w anyone rude or any miscommunication. BUT do make sure when you make an appointment you are sure about which location!
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