Map
Detailed Information
- Place Types Veterinary care
- Address 165 Broad St, Lynn, MA 01901, USA
- Coordinate 42.4633873,-70.9413598
- Website http://www.bostonpetclinics.com/
- Rating 3.7
- Compound Code F375+9F Lynn, MA, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
This experience is only regarding visits since social distancing. I have a dog with an eventually terminal illness. He is on many medications which have caused their own problems, so communication with the veterinarian is CRITICAL. Plus, that is what I am PAYING FOR.nnI totally get that you can’t accompany your pet into the clinic. What I don’t get is why you don’t get to talk to the vet. Instead, I was asked by her assistant (daughter) why I was bringing my dog. She clearly hadn’t looked at my dog’s chart, nor did she know any of the history of the many many appointments I have had with my veterinarian.nnThis impersonal and uncommunicative approach is the antithesis of what good medical care requires. I can’t get the three hours of my life that I wasted. Also a complete waste of money.nnDr. Olga, why aren’t you talking to your pet owners? If I were in the room you would interact with me. Is it so difficult to talk on the speaker phone while you examine my pet?
Charged 70 bucks for something I already knew.plus didn't have the eye drops that my kitten needs.staff so rude when I picked up my cat they didn't even know what I was talking about. Very indifferent.Won't be taking my cat there again
I've never been more frustrated or disappointed in my life . I would highly absolutely not recommend this clinic for veterinary care. I had several appts for a very sick cat. Every time I left there with expensive bills , a bags full of things I did not need and no answers.nI was there a few days ago for a emergency issue... my pet was experiencing major stomach bloating and abdominal pain . I was told she probably had bladder issues and needed to make a appt in the coming week for an X-ray. So she went home in the same exact condition, with nothing to alleviate her pain .nI have since made an appt To see a new vet , enough is enough.nBut i called to get my bloodwork i had done over the weekend since it'snbeen twice as long as they said it wouldn't be. When i called i was told their lab box was stolen and they lost her blood work. I asked for a refund and was told they would get back to me. I had to call 5x throughout the day and basically harass them to get my money back for a service I didn’t .nnMeanwhile my cat is doing very poorly, much much worse.nnbecause they failed to be able to provide answers or treatment .nnI hope no one else has to go through the frustration I did with this place.
I never like coming here, but it’s convenient because it’s close to me. But they don’t seem to know what they are talking about. I specifically did not want flea and tick treatment which was $55 on my cat, and they gave it to her anyways. Even though I know ticks and fleas aren’t the problem that my cats having so it was a big waste of money. They charged me for something I didn’t even get. And the flea and tick. Now I’m not allowed here because I wasn’t paying $250 for my cat that just had some allergy scabs on her neck. My others cats neutering was that same price how does that make sense? Unprofessional, disrespectful, and unknowledgeable. I also was waiting for my appointment for 25 min waiting outside the door while it’s windy with my cat. Very unhappy here and still waiting for my refund. I wouldn’t recommend this I’m not the only one that has issues here. I know a lot of people who won’t come here.
This clinic is a disgrace to the veterinary profession. They swindle their clients into paying more than they're supposed. From my experience, they were rough with my dog, not descriptive as to why they charged us on certain items/services, and frankly, rude. Never AGAIN!!! Do not bring your beloved pet here for your own pocket's sake and your own pet's sake.
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