Crossroads Animal Care Center

I skipped a couple routine wellness exams by accident (thank goodness my cat is in good health and still has up to date vaccinations) Made an appointment for my cat Ashes to have a quick check up and updated vaccinations. I called in and they squeezed me in for an appointment 2 days earlier without a issue (they’re usually fairly busy esp with covid so that was very nice of them) They offer 3 year vaccinations which in my experience is hard to come by. Excellent customer service, my cat would say. The doctor and I had a laugh about how my cat was looking sleepy asking if it was normal as he was concerned that is a symptom of something else but I reassured him that it was just the face she makes when she’s very comfortable and happy.

We have been going to Crossroads for many years now. They always take excellent care of us and our fur loves. Thank you Dr. Neff for your care and compassion!

We have been clients of Crossroads for many years. Too many to count, and I have loved the staff. The business model is failing its clients miserably. I understand that COVID restrictions have placed a severe burden on everyone including small business, but the fact that you cannot call and speak to someone is ridiculous. I have tried every number, and exercised every option available through the phone system and nothing. Word to the wise if you make an appointment you better keep it because if you need to make a change, or ask a question you will be out of luck.

Service has always been great but I have been trying to get in contact with them for over 2 weeks. I call leave a message, used every option available and no answer, no returned calls. Very upset as this has been my pets Vet since he was adopted 3 years ago. He needs his medication so I will be looking for a new vet.

Great for fearful/anxious pets! Very caring and compassionate staff. Lots of treats, toys, food, and other distractions to make it a positive experience for the pet. My pup loves going!