Edible Arrangements

GREAT Costumer service. the manager took care off me well. He was able to do me a big favor and help Me out with last minute arrangement. Definitely would come back.

What a horrible horrible experience we had with Fontana Edible store , my husband is out ofnState on business orders me almost not 1 but 2 arrangements for Valentines . It’s almost 7 at night still nothing , we’re both calling after numerous times they finally pick up , I spoke to a Melissa , all she. Sn say was I’m sorry were busy ! I also to speak to the manager , and can you believe the manager after waiting almost 20 minutes for her to her the manger on the phone Mariam Espinoza , well she couldn’t even come to the phone ! I demanded a refund let’s hopenWe get it ! Telling us it takes 2 weeks . Thanks Mariann Espinosa you sure did make my Valentine’s Day one to remember .

Do not waste your money. We ordered on the 28th of feb. For delivery on 5 march. On 5 march the store kept telling us it will be on next delivery. Just to keep delaying by extended hold time or out right lying until they closed and didn't have to answer for their lies any longer. There is absolutely no sense of concern, and at this point just a bunch of thieves keeping customers money without delivering on product... And based on reviews this location should just close...... Update they decided to mark undeliverable to avoid poor metrics with corporate.... Definitely a lack ethics... This franchise should rethink it's current staff.....

This is the worst location for Edible Arrangements. I have used multiple locations before but this one takes the price for the WORST one.n1. They NEVER deliver on time. One time I placed an order days in advance to be delivered and I got a call the morning of delivery letting me know they were running a little behind but would be delivered later in the day. Then they called me at 7pm to say they were closed already and could not make my delivery; that they were going to deliver next day. I was ok with it as it was just a “just because” gift. My order was delivered and it looked awful!! The fruit was old and the dipping job was done terribly.n2. Another time I placed an order for an arrangement to be picked up at a specific time. The arrangement was not done on time. I had to wait at the location and the arrangement looked terrible. I told them I was missing a balloon and some sprinkles, they told me they were out of both. Yet, no refund was offered.n3. The last time I placed an order (deciding to give them one last chance) for pickup, I got to the location and they had no recollection of my order. I showed them my confirmation email and they started making my order right then and there. This caused for them to rush their work and give me a terrible looking arrangement missing sprinkles and a balloon (as they were ONCE AGAIN out of them).nLesson learned! Do not order from here ever again!!!

Ordered a Birthday Item on 12/28/2020 @ 10:00am. I made a note to be delivered between 8am to 1pm on 12/29/2020. I Checked the status of my order on 12/29/2020 and there was no status. Called the store more than 15 times until someone answered around 11am and asked for the status of my order. He informed me that they see the ticket but the item was not yet made. He did assure me that my item will be made and delivered before 1pm and they have delivery drivers waiting. Called in around 1:30pm and I got the same run-a-round and my order was not delivered. The male person I spoke to said that they can deliver it the next day? Stupid and uneducated response. The Birthday is on the 29th not the 30th! Maybe the employees here need to understand why customers like me do business here because it is for a special occasion and for a special person. I have been a long time customer of Edible Arrangements and I guess it is time to put an end to it.