Veterinary Center for Birds & Exotics

Thank you so much to staff and veterinarians of Birds & Exotics! I had an appointment for my green cheek conure this morning as I was concerned with his unexpected feather plucking. I greatly appreciated the transparency of what everything was going to cost, and since the problem wasn't too serious yet, I was given different treatment plans with the professional advice of Dr. Dewey. The curbside assistance was very smooth and everyone was super efficient and so friendly. They took great care of my bird while in their care. Went home feeling relieved with a plan of action. Thank you so much!

The vet could see my daughters rabbit today, explained the issues and options clearly. Staff was professional and caring. My first time going to a vet very happy with experience.

I drove 2 1/2 hours down to Bedford Hills with my 21 year old rescue Senegal parrot because he had a stroke on a Saturday and our regular avian vets were not open locally. They were thorough knew just what to look for and explained everything in great detail to me. One of the gripes I have with our local vets is that they tend to talk down to me like I don’t know what I’m talking about. I feel like the vet I spoke to quickly picked up on the fact that I understand a lot about avian biology and medical terminology and spoke to me on a more scientific level which I really appreciated. Only to return home to my regular vet to not get that treatment. Considering another 2 1/2 hour drive to continue his treatment. I’m happy to say I know exactly where to go next time I have an emergency on a Saturday.

The Veterinary Center for Birds and Exotics saved my bird's life. My pet turkey was experiencing shortness of breath, lethargy, and lack of appetite. I had been taking her to another avian vet, who couldn't determine what was wrong, and referred me to Dr. Hess at the Vet Center for Birds and Exotics. In my opinion, Dr. Hess is the best avian vet in the northeastern USA. Not only did Dr. Hess correctly diagnose the problem that same day, but she administered life-saving treatments that saved her life. Dr. Hess also helped develop a care plan that continues to help my bird have a good quality of life, despite my pet's diagnosis of a mass in her abdomen that is leading to ongoing inflammation. I feel confident that everything possible has been done for my pet up to this point to make her comfortable and happy. When I had questions about her treatment, Dr. Hess patiently answered all of my concerns over the phone. Her level of expertise is apparent within moments of talking with her. I also would like to add that the Vet Center never questioned my unusual choice of a pet turkey, and treated my case with the same urgency as anyone else's more common animal companion. If you are serious about getting the best possible care for your exotic animal, then I recommend this place wholeheartedly. Are they the cheapest? No. But, they are the best, and it's hard to put a price on that.

Imagine going to the ER and as part of the visit the doctor tries to sell you supplements and some other health improvement device. Wait, whuuuut? Oh, and the price of these add-ons is baked into the final estimate for the entire emergency visit. Slick, real slick. Surely ethical business practices would have you quote the medical procedures separately from the optional well being add-ons.