Long Valley Animal Hospital

I had been taking my dog here for almost 5 years. She ended up on prescription diet for urinary tract issues. I only was going in once a year in order to keep her prescription. I started using Chewy for delivery service during covid. I got a call from Long Valley Animal hospital that Chewy wanted to confirm my prescription but they needed to see her in order to do this. It had only been 6 months not a year. I, without questioning, brought her in. And after all was said and done and over $1000 later I find out she is fine but has high cholesterol. They also tried to charge me for services I never agreed to. I said I am not paying for anything that I never signed for or verbally agreed to. The office manager never called me back and never tried to resolve the issue. 3 months later Chewy wants to confirm her 1 year prescription and they won't. They refuse to help simply because I was feeling I was taken advantage of and asked them to print my chart. Now I have a dog who needs prescription diet and I can't get her food unless I go pay more money to anther vet to write the prescription. This is purely vindictive and not in the best interest of the dog. I would NEVER recommend this vet to anyone again. They are unprofessional and not looking to help but make money.

Today was our first visit and I can't say enough! Friendly, caring, thorough, professional and amazing customer service! We are so happy to have found a new group to care for our sweet boy!

A place for keeping your pet healthy. Outgoing, detail oriented staff, friendly and outgoing.

Dr Earl and staff are warm, compassionate, skilled and knowledgeable. They have taken care of our large pet family for many years and never failed to respond to calls or questions. Dr Earl was kind enough to stay overnight with one of our dogs who had surgery for a serious condition. He and the staff have treated us like family over the years, whether for routine exams or having to euthanize some of our pets when their time came, always with the utmost of care. I can't say enough good things about this practice!

Always fantastic with my fur babies. They always know how to handle my little one when he's being a monster !