Westside Animal Hospital

I had the worst customer service today on the phone with one of the employees named Kim.nI didn’t even finish any of my questions and I was put on hold three times to begin with.nI will never spend my money at this establishment again. I had to take other measurements to help my precious dog.nnthey should take this off their website. it’s inaccurate..n“in the event of an emergency please call our office to ensure your pet receives prompt medical care”

If you can afford their care, it’s very good. But they clearly prefer to cater towards clientele that don’t have difficulty paying durning an economic depression and a global pandemic. It seems they care more about profit than animals and the system is designed to keep them in the business of either making you pay through the nose for prescription flea treatments or denying your animals care if you can’t. “Use over the counter medication like Frontline,” they say. Well guess what, Frontline used to BE the one you could only get with a prescription but now fleas have built up a resistance to it. So, now that it’s ineffective, Frontline gets to be on the shelves for everyone. Why can’t the effective medication be on the market for everyone? Because it's all a for-profit racket made possible through FDA “regulations.” Stop pretending you care about animals more than money. Just keeping it real.

Met Trisha with attitude on the phone. Then, instead of helping me decide whether or not one of my animals actually needed medical attention, they were more worried about keeping my name in their books as a recurring customer rather than someone with an animal in need. As an institution that clearly values their payout more than the work; I highly recommend going anywhere else.

The care and attention the wonderful staff give to your pets are second to none. Up front and straight to the point, I could not have had a better experience

Dr. Ashton Kane and the Vet Techs have been wonderful providers for two of our dogs - over a 10 year period. We've since moved from the Monadnock Region, and wish we could have taken Westside Animal Hospital with us. You'll have no regrets by having Dr. Kane and her staff care for your furry family members.