Stroo Funeral Home

Mr. Stroo and his team provided us with caring, efficient and professional service in our time of distress. They were also very adaptable and capable of dealing with the changes that inevitably came up. I highly recommend them.

The care for the family with our loss was professional. A few details we're missed at the grave side they acted as if they could not correct as promised.nin an email from the Funeral Home I was told my first post I shared was to full of opinion and not facts. So I'll rewrite and let you decide.n1. When meeting with the director the people in the office at that time on a Sunday afternoon were not wearing masks. The family all wore masks at all times. Two have imune deficiencies.n2. The Funeral was graveside. None of the three staff there ever put on a mask even though their work was within the 6ft. Social distance requirements. At one time we were sholder to sholder.n3. Members of the funeral party there have immune dificienycy and we are all concerned about contracting the Covid19 virus. The entire Funeral Party wore masks outside the entire time. A baby was under a blanket or kept from the rest of everyone.n4. I asked the staff if they had masks at the graveside or I would provide them with one but they all had masks. None of the staff wore masks at any time we were at the grave yard.n5. When contacting the office I was give the state regulations and not a concern for the families welllbeing.nWe did not have the best of experiences because of family members health concerns. I do not know about the regulations but I can stay our concerns were not respected

Stroo did a wonderful job with the service itself. However, I had a prepaid service for my mother. At the time of purchase I was told the money would go into an investment account (which it did) and the interest could be used how I see fit towards additional products, services, flowers etc. at the time of death I was told that the interest that was earned on moms account was to be used towards the difference in the price change (inflation) of the package that was already paid for. This in fact was fraudulent and they refused to call me back when I called several times to remedy the situation.

I cannot recommend Stroo Funeral Home enough. This wonderfully run organization has helped our family though two of the most horrible moments imaginable. They work with class and dignity while walking you step by step through the process of honoring your lost loved one. They had the answer to almost all of our questions. If they didn't know something, they said so right away and then found the answer for us.nnThank you to Mike, Lori, and everyone else who helped us at Stroo!

The services our family have received has been outstanding, we had major concerns financially, and you lifted that off our shoulders. We felt comforted in our worst time. We are truly thankful.