Fox Valley Equine Practice

Great vet! Always there when I need them. Good staff back at the office willing to help out and send me what I need for my horses. Reasonable prices. Love them.

We have been their customer for almost a year, spend at least 5k+ on this account till it reaches to an end. It has been a while since our horse has passed, and I would like to review this whole process with s couple of comments we'd like to make.nnTreatment:nWe provided all blood work of our horse at March 2020 to them when we first met. Till the last blood work before our horse passed, there was a huge gap in between. We met with this Vet most every other month for the most part of 2020. there would have been a point in time for the vet to catch this decline, but we were never offered a chance to do so. All we were offered were shockwave or plasma therapy even after we mentioned our goal is a comfortable life for our horse with no athletic activity requested. they showed no sign of caring for the wellbeing of our horse.nnCommunication:nTheir office can never be reached in time, nor book appointment in time nor reply our request in time. Especially during the last period where there's acute situation happening daily yet there is no reply or answer or even an estimate time of when we will get an answer or appointment.nnTerminal care:nWe were deeply saddened by the fact that the owner of the practice, aka our Vet, have never contacted us or provided anything not even a message before, during nor after. We were actually waiting for the recommendation from him personally since we have been working together for almost a year. Yet we received nothing and we have to decide if we can trust the new vet they sent us just for the day... prolonged the suffering for sure...nnover all a disappointing experience, with a irresponsible weak man-child as the owner.nnedit: best way to have them to get back to you is to post your real experience and they will response lighting fast, 1000 times faster than any of your horses medical emergency. -- done with this.

FVEP is a great service to the equine community. They respond fast and efficiently and are very knowledgeable and patient teachers. They also have reasonable rates. I wouldn't go anywhere else for my horse's care.

Wonderful, knowledgeable team of vets!