Map
Detailed Information
- Place Types Funeral home
- Address 415 N Gary Ave, Carol Stream, IL 60188, USA
- Coordinate 41.9134086,-88.1198522
- Website https://brustfuneralhome-carolstream.business.site/
- Rating 3.9
- Compound Code WV7J+93 Carol Stream, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We just laid my husband's mom to rest. The people at Brust were so very thoughtful, respectful, caring and went out of their way to make sure this day was perfect.nYour business truly is 24/7 - and our 3 a.m. call was greeted with professional yet gentle kindness.We cannot thank you enough for the quick response, attention to every detail, the comfort and care you gave us. Thank you.
Jim was very helpful and compassionate with my fathers unforeseen passing. He helped me promptly as I was in from out of town to settle the estate and he accommodated my urgency. Very helpful in settling my nerves in a time of severe stress and sadness. A true god send.
My husbands mothers wake was today. Despite having to deal with Covid 19, Jim (the Funeral Director), was wonderful. We didn't have to worry about anything. Jim is a very caring man. We were extremely pleased. Thank You and God Bless
After using Brust in Carol Stream for the third time in 3 years I can say that Jim is a very caring man who has compassion and cares for our family more than I can ask for. The quality and results of the service he provides is beyond anything we expected. I will recommend Jim to anyone who needs great service and wonderful results. I really liked working with a family owned funeral home and not one of the big companies.
I would not recommend this place to anyone. The funeral director, Jim Brust, while nice, made mistake after mistake when handling my mother's funeral. He misspelled the family name on our prayer cards which had to be reordered. At the funeral (which was a cremation), after the service his group disposed of a bouquet of flowers without asking us, which we wanted to take some roses off. When we asked, he had someone take us around back to pick flowers while the furnace was in full view- very bad taste.nnWe had asked Jim's assistant specifically not to make announcements about a post funeral luncheon, as it was to be invite only. At the funeral close, he invited everyone.nnAlso at the funeral, his group had difficulty getting the casket/ gurney over the threshold entry to the building and caused the casket to bounce, to the collective alarm of my whole family.nnTo top it all off, when we went to collect my mother's urn, he had asked if we wanted to put any photos or jewelry in the urn and we said yes. On arrival, he couldn't get it open.nnPlease, for your loved one's sake, take your business elsewhere.
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