Map
Detailed Information
- Place Types Florist
- Address 9516 Jones Rd, Houston, TX 77064, USA
- Coordinate 29.9104911,-95.5840006
- Website https://www.1800flowers.com/
- Rating 1.7
- Compound Code WC68+59 Randalls Center Steeple
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Worst customer service experience I receive dead flowers 4 days late and they said they were sending a “replacement” & gave a fake order and tracking number and quickly hung up. Had to call several times to get a answer and talked to several different people until finally they then agreed to do a 50% refund. It was a crazy experience. I will never use their services again.
First, they didn’t deliver the order on Valentine’s Day. Second, they sent me a confirmation email the order was delivered. Third, I called to get a refund and they repeatedly tried to process a “redelivery” (well after Valentine’s Day) and finally I got them to agree to a refund. I’m 0 and 3 with this awful company.
I ordered my flowers on Tuesday and it said I would have them by the 12th and now it's the 13th and still don't have them. I hope they survive the cold weather in the delivery truck. It is supposed to get down to -25 here in sw missouri.
Never delivered my order and customer service is TERRIBLE. Order from a local florist in your area instead of using this company.
Please stay away from this company. Ordered flowers on 2.15.2021 It was supposed to be a surprise to me but it was completely ruined. The company sent a email to my boyfriend saying the flowers were delivered but they weren't. The company told me to check with my neighbors or outside the home but they didn't realize I have cameras and no one came to my house or were on my street around the time it says delivered . If I could give this company 0 stars I would . The flowers never showed and the company did nothing to rectify the situation either
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