Greer McElveen Funeral Home & Crematory

We had a viewing today on May 6, 2020 for a relative of mine that passed very sudden and left the family devastated. When we first drove into the parking lot we wondered if we were at the wrong place since the parking lot was being repaved and the whole front parking lot was under construction. We realized we were at the right place and had to park in the back and went in from behind the building. We were told to wait outside in the front since covid19 only allowed 10 people in at a time which there were only 7 people in the building. I mentioned the fumes were unbearable from the work on the parking lot and we could not wait in the front. The assistant was very rude and replied “well we had to re-pave the parking lot.” I replied that the timing was very unprofessional and not fair to the people paying for the time. He did not re-direct us or try to help with our concerns at all. Then when another person complained and got very upset about the construction the parking lot the assistant then called the police and 4 cops showed up to settle the argument. Unbelievable that this kind of conduct and customer service is acceptable with people that are mourning and should be consoled. I would never recommend this establishment to anyone. I could not believe their attitude and treatment. Why would you order construction on the same day and time that someone has paid for their loved ones viewing.

In 2018, I buried my husband, the staff at this funeral home were very kind, very considerate, and extremely helpful ,easing the many details with the lose of a loved one. A remarkable show of sincerity, was a card of rememberance on the date of the death a year later. Remarkable!

They did a wonderful job and are very nice people to work with.

Jim is always wonderful in a time of need. He is honest in his dealings & very compassionate. Don't know what staff was disrespectful per earlier comment, but did you talk to Jim about it?

Best funeral home in Caldwell County! Love that it is family owned and operated. The staff is very compassionate, loving, willing to help in any way, and they take care of every need of grieving families. Will not use another funeral home!