Buena Vista Road Animal Hospital

The staff is very friendly, but I have had trouble getting my dog’s prescription from them on multiple occasions over the span of 8 months. I was first told they did not give physical prescriptions or do electronic approvals, so I purchased my dog’s medication from them. I was then later told, by another employee, that they do give physical prescriptions. However, they would not give me the prescription because my dog needed more tests in a few months. We waited to get the tests done. After the tests, we were told the prescription would be ready 2-4 days after his appointment. It has been 8 days. We’ve yet to receive the physical prescription, and I had to call for an update. The veterinarian is apparently waiting on a prescription pad which is what has been taking so long. We’ve been given the runaround for the last time. It would be great if they would go on and do the electronic approval if they do not have a prescription pad. It seems they would much rather clients purchase medications through them, which would be fine if prices were not cheaper elsewhere. They also make you pay for your pet’s paperwork (if you ever need an additional copy) whether it is emailed or picked up. It doesn’t seem this facility has clients’ best interest at heart, especially when it comes to prescriptions. Again, they are very friendly, but we will not be returning.

Absolutely love this vet they have been there for any and every situation we have needed them including assisting with a few puppies that were delivered not breathing. Our dogs love all of them the nurses are amazing and their doctor is absolutely the best. We thank. You all for becoming part of our family.....nTruly thankful, Mom, Dad, Macy, Trip, Freya

I brought my guinea pigs here for their first appointment today, I’m a first time guinea pig owner and I was beyond nervous. Everyone was nothing but kind, every interaction was wonderful and the vet was amazing. I’ve been researching guinea pigs constantly for months and to have a vet that supported this information and give me feedback and suggestions was much appreciated! I look forward to having them as my pig’s vet from here on out and I am thankful we have a small animal vet in Columbus who is so capable ud83dudc39

I had to get my dogs shots updated in a hurry due to moving and I waited till the last minute! Buena Vista Rd Animal Hospital worked my dog in on the same day!! I called several places and they at least had a 2 week wait! Thank you Buena Vista Animal Hospital! You are truly a life saver!! The curb-side service was also awesome and friendly!

When I call and inquired about the cost of boarding my puppy for five nights, I was told that the cost was $20.00 per night. Also I was told that I should bring all current medical records pertaining to my puppy. I knew that was no problem in getting the puppy's records because she had just been to her vet only five days prior and she had received all her shots necessary along with a fecal examination. On the day of her boarding, the vet assistants came out to the car and started to explain everything that had to be done for the puppy's boarding. When I tried to explain that she had all her shots, I was told that she had to be examined by their vet along with a lot of the same procedures my puppy's vet had already done five days ago. When they concluded all of their charges, I was hit with a $248.00 bill instead of what was quoted to me, $100.00 for five days of boarding. I truly feel that I was ripped off by a con artist. My advice to you is look somewhere else for a place to board your pet. They are crooks at this veterinary office/hospital.