VCA North Atlanta Animal Hospital

A great vet clinic that handles the pet with compassion and care. Allows owners in the clinic using appropriate CDC guidelines (temp checks, face masks, and had any recent contact with a positive person), so you can consult with the vet. Offers advice about pet treatment options using the latest treatments and ensures it's an affordable option for the owner. In short, a great vet clinic!

The VCA of North Atlanta is an outstanding veterinarian hospital. They are so kind, helpful, and knowledgeable. I am a new dog owner and they have gone above and beyond to give me answers to all my questions and guide me in the best ways to care for little puppy. Dr. Kalany and Dr. Smail are wonderful and so are the front office staff. Both of my pets come to this location and we will always refer any friends with animals to this location as well. Thank you for everything VCA!

We have been bringing our pets here for nearly 7 years and have finally decided to take our business elsewhere. The quality of care/ customer service has severely declined. My wife brought our dog in last week for a scheduled appointment only to be told a) there was no record of said appointment b) they did not know our dog had been a patient there for 7 years. Especially now during Covid, when you cannot accompany your pet for their vaccines, you want to feel comfortable with those caring for your animals. It was appalling to know that they did not know my dog after being a customer for 7 years! In addition, they tried to charge us for treatments that were not even rendered for our pet.nWe will be taking our animals elsewhere moving forward.

Interesting reading a couple recent reviews as I recent experienced the poor service mentioned by a few other people. Everyone in the office is actually great except for the office manager. Dr. Smail is the best, Keelan has great customer service and so do most of the other office staff that I’ve encountered. I’ve been bringing my dog here for several years and though I recently moved to Midtown, I continued to drive to Sandy Springs to see Dr. Smail. The treatment that I recently received from the office manager, Aleecia, has me questioning to take my business elsewhere. The only reason I’m questioning and haven’t done it yet is because of Dr. Smail. I’m telling you- Dr. Smail is amazing!! He always calls and texts after visits to check on my dog. I really appreciate the care and bedside manners from him. He gets all 5 stars but the 3 stars I’m giving this place is because of the office manager. After a miscommunication on vaccine fees from another office staff, the way Aleecia loudly expressed herself for 20 minutes that she “previously told me the vaccine fees over the phone so there should be no confusion” was highly unprofessional. I specifically asked her office staff the day prior to my visit to confirm if the fees in treatment plan that I received were going to be 50%, which the office staff confirmed that the vaccine fees on the treatment plan would be 50% off. According to Aleecia, I should have known that the prices on the treatment plan were 50% off- though it doesn’t state that anywhere on the plan. Regardless, as an office manager, Inwould have expected her to handle the situation differently. If Dr. Smail ever goes to another clinic, I will happily travel to have him as my dog’s vet.

Great experience. Great staff. Great location.