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Country Garden Florist

106 High St, Clinton, MA 01510, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
Country Garden Florist
Country Garden Florist
Country Garden Florist
Reviews
Mary Acuña (04/08/2021)
I wanted to send a friend some flowers for her birthday so I placed an order online with Country Florist. After placing the order I got a phone call from a person at the florist because I didn’t provide the recipient’s phone number. (Because the flowers were a surprise and I didn’t want her being called.) The woman’s tone was abysmal right off the bat. She told me she needed the recipient’s phone number and not mine. When I tried to explain that this is a surprise so I prefer if my friend wasn’t called, her tone again illustrated her attitude and she told me my friend would DEFINITELY be getting a call because that’s their protocol with Covid. (I didn’t realize that a contactless flower delivery required all of this information. I’ve never had this issue with any other florist.) So I replied and said “doesn’t that defeat the purpose of the delivery being a surprise?” To which I was simply told “sorry if you don’t like it.” Therefore I took my business elsewhere and guess what? They didn’t need the recipient’s number! (Also they were able to deliver a bigger bouquet for $20 less.) How disappointing and what a shame. I like to support small businesses but not when they don’t value customers.
Kerry Flynn (11/10/2020)
Extremely polite and professional, bouquets are always beautiful. They are also very mindful and caring of the purchase all the way through. Thank you Country Garden Florists
Karen Rolfe (12/02/2020)
This florist shop went above and beyond for us. We called them to send flowers to a friend who lives in Lancaster, on a recommendation from our local florist. Susan is just amazing!
Michelle Phillips (06/12/2020)
The most HORRIBLE customer service I have ever experienced, I made an online choice based on the date I needed it delivered, online it looked like an orchid plant, which was fine if it was not, I just needed a nice arrangement to be delivered to an associate that had been with our company for 20 years, which they were aware of! We traded emails, I asked them to move forward with a cut flower arrangement - which by the way they only had 3 flowers to choose from and ceramic garden dish that they would never send me a picture of- then I get an email that they cancelled my order because I was said I was disappointed I was not getting the original arrangement I ordered online, after specifically telling them to move forward with a different cut flower arrangement. I asked the day the order was to be delivered why they did not move forward like I told them to the day before, they told me to go to another florist at 12:30 -she kept calling me the name of the person the flowers were being delivered to, I have never been treated so badly by any business and needless to say they could care less my order was not delivered to my associate, knowing there was no way at that time to get another ordered delivered from another florist. Horrible managed business!
Brian Toohey (07/17/2020)
Very impressed and pleased with the quality and service here. I walked in and asked for an anniversary arrangement, 15 minutes later I walked out with a phenomenal bouquet. I will absolutely use Country Garden Florist in the future.
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