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Edible Arrangements

5126 Mayfield Rd, Lyndhurst, OH 44124, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
Photos
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Reviews
Dan Spitzer (03/04/2021)
DO NOT DO BUSINESS WITH THIS LOCATION! Not only did they not deliver everything purchased, they delivered a day late. When I called to bring up my concern and ask for a refund for the card not delivered, they told me that the order was still in transit. The order had been delivered for several hours. They told me to wait it out. The person I talked to showed little care or concern. I could tell she couldn't be bothered by a customer concern. I called back the next day and they didn't pick up the phone. Instead of arguing over the $, I'm going to the reviews. Clearly this location and corporate, don't care that the customer service is well below par.
Amy Galon (12/21/2020)
Never Delivered. I ordered an arrangement to be delivered on a Friday. It was never delivered. We finally got someone on the phone on Monday, offered us $10 off and they could deliver it this coming Wednesday. Soooo a week later! They had no explanation to why my order was not made and delivered. I haven't had a problem with any other store. Do not order from Mayfield.
Valerie Mader (12/21/2020)
Absolutely terrible location. Placed order 2 days in advance for a Friday delivery to a customer who was one mile from location. It was never delivered. After speaking with the manager, Friday at 5pm she assured me a manager would make a fresh batch and hand-deliver on Monday. Order got in delivery driver’s car and by 3pm still wasn’t there. Refunded.
Jessica Hammond (01/12/2021)
I ordered this at around 9AM, by 1pm it hadn’t left the store. I had to drive to the store (after paying $10 for a delivery fee) and the entire order still wasn’t done. I asked to be refunded the $10 but probably won’t. The store looked like a BOMB had hit it. It was dirty and the women there were nice but did not look like they cared about the job. Really inconvenient that I paid for delivery and had to go pick it up
Sophia Schuler (02/15/2021)
Do not order from this location. The day after my order did not arrive, I called multiple times only for the call to drop immediately, displaying a “user busy” message. When someone finally picked up, she told me that she was new and did not know how to help me learn why my order was not delivered or how to get a refund and told me her manager would call me back soon. When he did not call within a day, I tried to call again myself, but received the same “user busy” error. I then called the general customer service line for the company, who seemed to have trouble reaching this branch, as well. Ultimately I was told there was no hope in ever receiving my order and I was given a refund. I was disappointed already in the disorganization and inability to fulfill the order that I paid for, but I was extremely frustrated by the seemingly intentional avoidance of communication.
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