Ballard-Durand Funeral & Cremation Services

We cannot thank Matt and his staff enough for their professionalism towards our family. Everything was orchestrated beautifully. They were accommodating to our needs without hesitation. Very organized and every step thought out to perfection. Thank you for making my father’s (Zef Perndocaj) funeral beautiful. Thank you Matt for personally praising my daughter’s strength on her reading to her grandfather. That meant so much. God Bless you and your staff.

On Sunday my father died and we were in touch with Ballard-Durand Funeral and Cremation Services. I had kept their information as they helped us 5 years earlier when my mother died. I reside out of state and requested that our hospice nurse contact them to initiate the planning for my father's funeral in two days. Arranging a funeral during Covid was a new challenge - who could attend, how many people could attend during Covid, and when there was a difference in the number of attendees permitted to attend the funeral given by our synagogue and the cemetery, we were able to get the current information from Ballard-Durand. The communication and follow up provided by Ballard-Durand was exceptional. One unique feature was that we were asked whether my father had served in the military and with less than a day's notice, they arranged to have a Naval component to the funeral which was extremely meaningful and unexpected, as we never would have known that this was a possibility. Honoring my father's military service was meaningful to us and to my 8 year old niece who adored her grandfather.nnBallard-Durand allowed us to bring cherished belongings for the casket for my father. This brought comfort to all of us. We were told exactly the order of how the service would be, as the funeral would take place at the cemetery on a very cold winter afternoon. We had no anxiety as Matthew was in attendance and we could be present and focused, knowing that everything was taken care of and would go smoothly.nThe day after the funeral, I contacted Social Security and Medicare to be told that Ballard-Durand had taken care of doing that difficult task for us, completely allowing us to grieve and mourn without having to think about submitting documents or going to the Social Security Office.nThey had the yarzheit 7 day memorial candle for our family. In essence, Ballard-Durand is a funeral service that has an expertise in making sure that everything is done professionally, with the utmost care; beautifully and quietly and calmly. Ballard-Durand has a bereavement program which offers bereavement groups with other people who are grieving. For those of us who are missing relatives who are unable to come great distances because of Covid, they have figured out how to address the need of people in mourning to safely come together and alleviate one's sense of being isolated. In conclusion, Ballard-Durand provided stellar funeral services and treated us with dignity, respect and kindness.

We would like to thank the entire staff at Ballard-Durand Funeral & Cremation Services for helping us honor our father with a special memorial service, especially during the pandemic. We’d like to especially thank Matthew because from our first interaction, he took such time and care to make sure we felt comfortable and had a positive experience. Anyone going through the difficult choice of choosing a funeral home, Matthew Fiorillo will be there for you every step of the way. He answered all our questions respectfully, provided an outstanding professional service, and assisted our family with anything that we requested. Thank you for taking care of our lovely father.

I hired Ballard-Durand in White Plains, NY to manage my brother’s funeral. They couldn’t have made a very difficult time easier. The director who worked with me a few days before the funeral was direct, efficient and clearly laid out our options where there were some decisions to be made. He was businesslike and professional yet understanding, sympathetic and kind. The driver who took my family and me from home to the burial site was polite and showed a great deal of caring for our comfort. I would strongly recommend Ballard-Durand to anyone who is looking for an outstanding funeral home.

This is the most caring and professional funeral home that I ever visited. The place is beautiful and the staff attends to your every need. There kindness will never be forgotten.