Rao's Mattydale Flower Shop, Inc.

Rao’s was amazing! I wanted something completely different for my wedding and they were more than accommodating! Frank showed me many different flowers that he would order to make my dream bouquet come out exactly the way I pictured it! I highly recommend them and would trust them 100% to make your dream flowers come true!

I had the privilege to have Rao’s do my wedding flowers and they exceeded my expectations and then some. They priced everything and there was no hidden charges and they made my dream bouquets come true. Hands down best and most beautiful floral shop in the area. I will never use another florist, Rao’s is now my permanent florist for all my flower needs. The staff there are professional, timely and so accommodating. I would give them 10 stars if I could.

My husband ordered flowers for my birthday in March from a reputable 800-Flower service. They were to be delivered at my job on my birthday by noon. I left work at noon that day without the delivery. when I went to work the following day I received my flowers. I took them home that night and within 2 days they were drooping and dying. I called the flower shop and spoke to the gentleman who told me they were now closed due to covid-19, but he took all my information and assured me that as soon as they opened he would get back to me and redeliver the flowers. I never heard another word from him. Very disappointed in the quality of flowers and very disappointed in their customer service.

When I first started planning with Frank (the owner) he was very nice. He sat down with me and a few of my bridesmaids to go over the flower arrangements I wanted for my wedding. I told him I wanted a cascade bouquet for my special day and described it to him. He said because of my short stature I should do a tear drop bouquet which would be what I wanted only a little shorter. Well my wedding day comes and my bouquet was extremely disappointing to the point I was ready to cry. It was no different than a regular bouquet. The flowers didn’t gradually cascade down like I had explained in the numerous meetings we had. I didn’t even have my bouquet in my hands for a total of 5 mins before roses began to fall out of it. My bouquet flowers were already turning brown shortly after they were delivered. I called Frank and asked him to fix it. He stated “Well what do you want me to do about it? I’m the only one in the shop.” That’s no way to treat a customer who just spend a lot of money on flowers from you....not mention, you are a business and survive only by your customers so pleasing them and making them a priority is key. He said the earliest he could come was around 6pm which was long after my ceremony was over but I agreed that he just needed to fix it no matter what time he got there. He took my bouquet, put 3 roses in it, handed it back to me and left without a word to me. My bouquet didn’t look any better and it was extremely lose to the point that if I didn’t hold it straight up the whole bouquet would fall out onto the ground. It made me extremely upset. There’s was no apology or offer to refund my money for my bouquet...nothing.nI was also mailed a coupon for $100 off my order which I had to continuously ask for my money back. I had called him 4 times before I received the money back.nOn a positive note, not everything was horrible. I can admit that my bridesmaids bouquets turned out really nice and my girls were very happy with them. The corsages and boutonnières were also done well.

Wonderful service, beautiful flowers. My fiance and I met with Frank to discuss flowers for our wedding - his ideas are impeccable and he is truly a pleasure to work with! A+++