Map
Detailed Information
- Place Types Veterinary care
- Address 570 E Robinson St, North Tonawanda, NY 14120, USA
- Coordinate 43.0358467,-78.860711
- Website http://www.pwahpc.com/
- Rating 4.4
- Compound Code 24PQ+8P North Tonawanda, NY, US
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
They have a very caring staff. I have been there approx 12 times this past month for rehab for 1 of my 4 dogs and they are very professional and thorough. My dogs like going and I'm very confident in what they tell me my dogs need. Whether it be dental or rehabilitation for bad joints, they know what they are doing.
I love Dr Mike he is so down to earth, kind and caring. He he explains things so you can understand. I've been coming there for years. The staff is always so friendly the clinic is always clean. I would not go anywhere else for the care of my pet.
Came to them as a potential new client and refused to offer any types of pricing estimates until your pet has had a physical first. Even my doctor will tell me how much it costs to have a medical service provided prior to my needing to have a physical.
Can't imagine they did this on purpose but they told me that our puppy had parvo and he was going to die if we didn't put him in intensive care for 6 weeks at their hospital in Grand islander wherever it was. Went directly to another vet, turned out he did have some sort of bacterial infection but took an antibiotic for a day and he was fine. Gave two stars because facility was nice and people seemed nice so I have to imagine it was just a mistake but I may seek a second opinion if they tell you your family friend needs surgery or need to be hospitalized, I might get a second opinion.
I have been going to Pinewoods for many years. I always have appointments with Dr. Mike. I also thought he was very good at his chosen profession. I did leave this hospital for several months at one time but that was because of his incompetent staff. There are a couple older mature women who are knowledgeable and professional with whom direct questions do not bother them or take the questions personally. The remainder of his staff are Not knowledgeable and give scripted answers as if they are reading from a note pad. They are immature, completely unprofessional, and take any question you may have as a personal slant against them. The hospital is clean and Dr Mike is a good Veterinarian, however, his inability to hire mature, experienced, adults to interact professionally with his customers leaves much to be desired. I can only hope that in the future Dr Mike will think about hiring an agency to help him acquire a staff that would be worthy of his expertise.
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