Atlantic Highlands Animal Hospital

Very generic animal hospital. Made mistakes on my bill and then charged me afterwards(next visit)telling me I had a balance? I am being told I didn't pay for services that I did pay for. This is what happened. I gave this company my CC to pay for a bill and they (one of the ladies in charge of billing) partially paid the bill by mistake. They made a mistake and only charged my credit card for partial the amount of the bill let me go on my way told me everything is ok. Gave me a receipt and it did not reflect my past due balance. I had no clue there was a balance as I always paid my bill here in full every visit. My next visit they tacked it on my bill as a past due balance? If they made a mistake they should of notified me and told me this not just sneak a past due balance that I was never notified about on the next visits bill. Very shady all they did was say oh must a been a mistake nothing we can do. Yea you could of fixed the mistake by not passing t on to your customer telling them they had a past due balance. Not only did you accuse me of not paying my bill in full you surprised me with a past due balance I was never notified about very very very unprofessional!nAnother kicker is I gave them my dogs micro chip information. They totally disregarded it and tried to sell me another micro chip for my dog! I kindly told them hey I gave you all that micro chip information what's this about. Oh oh oh its not in the system or may be its not in there or idk we have to check we will call you and let you know. Huh either you have my dogs information that I have supplied you with or you don't . You obviously don't because you just tried to sell me another microchip SMH. I can't sit here and let business that just run daily that don't pay attention to details like this and not say something. I took my pet to you most people would say their pet is like their child. I gave you their information on the first visit and you can't even document it right. You can't bill your customers right either lol

Friendly service. They treat my pets like they are their own.

Always thiughtful, caring and kind to my crazy Wheatens. Recently operated on my older boy, she was awesome carefully explaining everything including the risks. Been going for 14 years, moved away but make the extra drive to stay with her.

every since my cat visited this place he doesn't act the same and he's a completely different cat as if he was traumatized

Great animal hospital. They take good care of my dog when I bring her in. They know her personality and are very careful with her. She doesn't love being prodded and poked at, but I can tell she is comfortable with the staff here. Thank you Atlantic Highlands Animal Hospital!