Doggy Deuce LLC

We have been using them for a couple of years now. Our last trip away I scheduled them to visit my home twice a day for 3 days to take care of my 15-1/2 yr old Yorkie who is partially blind and deaf. On the final day of service I received an invoice I could not open so I emailed them back and requested it sent in a different format. The following day on our way home from our trip I received a call from Becky advising me that unfortunately, she mixed up the dates and no one visited my home to take care of my dog for 3 days. She proceeded to explain she was sick the day she took my appointment and probably shouldn't have been making appointments. What I don't understand is how an invoice is sent for the correct dates, but yet the dates were mixed up. These people are lucky my dog was alive. Barely alive, but she was! The dog was without water for 3 days. One more day and I doubt she would've survived. This is a huge mistake! This is a life we are talking about here. These mistakes cannot happen. I was very upset and angry and refused to further speak to them. There is nothing they can do to make this OK other than REFUND me my money they took without providing services! I would never recommend them to anyone!

I can't think of any company/retailer/store I've been happier to find in the past several years that we use on a consistent basis. Doggy Deuce has been our pooper scooping service for many many years, 3 dogs and counting. We now use them for pet sitting while we're away on vacation or just for overnights. While we're away, we get pictures of them, updates on how they're doing and Chris even goes the extra mile and offers to bring in our mail and take care of the pool while we're gone. I challenge anyone to find a small business that offers such service! Also, when I'm looking for any other service recommendation, (window washing, pool closing, carpet cleaning, etc.) Chris from Doggy Deuce always knows the best businesses to call upon. He's part of a big network of local businesses that have proven to be trustworthy and capable; the best can always recommend the best. Doggy Deuce is also an active advocate for pet adoption and strongly care about the welfare of animals. And the office staff is extremely attentive and available, returning emails and calls with very quick turnaround. This company is the real deal. I've recommended them to 3 other families on my block who now also use them! Our pets are our family, our house is our home, and I wouldn't trust either of them to anyone but Doggy Deuce. I'd be happy to offer a personal recommendation to anyone who reaches out.

Unfortunately this company has yet again failed to properly trained or communicate with their new staff. Once again one of the their employees have left my gate open for my two pit bulls which are not dog friendly. They were instructed since the beginning to call my phone before they came so we can ensure the dogs were inside, but they failed to do that too. If he was confused as I was told. He should have called the office, myself or rescheduled. I find it very disturbing and hard to understand the lack of common sense of this person. He not only put my dogs in danger but other dogs too.

In addition to loving and caring for my own personal dogs, I spend much of my time rescuing animals in need. As a result, my yard tends to suffer. I enlisted the help of Doggy Deuce a few months ago and I couldn't be happier. The service is extremely reliable and the staff is friendly and pleasant.

The very best!