Hidden Spring Veterinary Clinic

I brought my 7yr old male cat in for a emergency uti. They told me it would be $2000 to maybe fix him but probably wouldn't work or I could pay $500 for a catheter to empty his bladder once. But I could kill him for $200. I also had to find somewhere to take him overnight after surgery because they don't offer any after surgery observation. They told me I had no other options and I didn't have time to take him anywhere else.. I found out later that wasn't true.i could have had the surgery done much cheaper including overnight care. They took him in the back and I could hear him screaming through out the building.. they murdered my cat by not providing correct information then they tortured him for his final moments. They are extremely uncaring. Do not trust them with your pets. My best friend lost his life because I did. I cannot possibly express with words how much damage they caused in my life.

If you love your pet, steer clear of Hidden Spring.nnOur rescue dog had a bad case of bladder stones and Hidden Spring agreed to performing surgery. We were nervous at first, because Hidden Spring is not our primary doctor, but they reviewed our dog's case and reassured us multiple times that the surgery was very routine and would be two hours tops. Fast forward 7 hours later- we were scrapping our dog up off the emergency table and rushing him to another specialist. Hidden Spring apologized again and again- even admitted that they shouldn't have done the surgery.nnThe specialist we took our dog to was successful, but we were charged 2,000 for an emergency over night stay.nnHidden Spring cut their bill almost in half- as if this was generous of them. We talked to the doctor and said it was odd we should pay anything considering they botched the surgery and it costed us an additional 2,000 dollars via the over night stay.nnThey were not willing to forgive the bill and had no concern of our dog pre or post operation.nnThe best part- Hidden Spring withheld a prescription we NEEDED for our dog, post surgery, until we payed the bill.nnI am absolutely disgusted by the ethics of Hidden Spring.nnThis review has nothing to do with the money itself- as I would gladly spend my entire savings on my rescue dog. I feel compelled to share my experience because I trusted Hidden Spring and that decision ended in a very long night of heart break and anxiety.

I started bringing my puppy here when my parents recommended them. The Staff is super friendly and knowledgeable and the building is very clean and well kept! They are open late a couple days a week and are available Saturdays which works well with my work schedule. I've been to other Vets in the area with my other dog before I knew about HSVC and they dont even come close to being this nice and affordable. My dog likes it here too and loves the staff and he's a really good judge of character! Highly recommend!

Pricy

We had a great experience as a new patient at the clinic. The staff is extremely friendly and informative. The doctor we saw took a lot of time with our dog and explained things thoroughly. We are very pleased with the care we received!