Map
Detailed Information
- Place Types Funeral home
- Address 520 N General McMullen Dr, San Antonio, TX 78228, USA
- Coordinate 29.4392987,-98.5524026
- Website http://www.castillofuneralhome.com/
- Rating 4.5
- Compound Code CCQX+P2 San Antonio, TX, USA
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 8:00 PM
Photos
Reviews
After talking to the funeral director, I’m easily glad to not use them for my loved ones service. He lacks compassion and was rude from the first sentence that came out of his mouth. I had to end the phone call mid conversation due to his condescending attitude. I don’t understand how someone who lacks compassion could work in this field. This was the first funeral home i contacted. I contacted two other funeral homes feeling discouraged based on this experience and realized quickly that his attitude is not the norm in this field. Glad to avoid this place and happy to do business with another local funeral home.
Great staff! Made it a smooth process for my family after loosing my brother Jose Luis Avalos JR. Thank you Art, for being a professional. ud83dude4f
This establishment is very well mannered and super thoughtful of grieving families. All of my family will be using this funeral services and recommendations are a MUST! We spoke with other funeral services with other businesses but they were rude and snobby. THANK YOU ud83dude4f CRYSTAL CARREJO ( Castillo Funeral Home) FOR EVERYTHING!!!!!!! This human being will treat your family with respect and love but most of ALL compassion. If your still looking around you need to stop and make this your ultimate selection. LOVE YOU CASTILLO FUNERAL HOME!!!!!!
We had the blessing and privilege to have our mom's funeral services at Castillo's. What an amazing place. From the beginning to the end, the staff took care and compassion of our every need. Imelda Cruz was our funeral director and she is one one of the most kind, loving and compassionate people I have ever met. She was there for me and my family and responded to all our needs. Josh was also another person we worked with and he was so helpful, kind and compassionate. Elvira was the person who was there the night of the rosary and she was extremely kind and never rushed us to leave but made sure we had enough time to take care of things. Ashely the receptionist answered many of my questions and took good care of us as well. The entire staff at Castillo's was excellent and I will continue to recommend and use them in the future. We almost went with another funeral home because of the location, but I am so glad we chose Castillo's. Thank you Imelda and everyone who served us during this difficult time in our lives. God bless you. Rosalinda on behalf of the Ramirez family
I did not choose to deal with this organization and would not choose it in the future. The staff (Art) was especially rude and condescending in his efforts to show any understanding and the level of disrespect and incompetence I experienced was not worth the stress I endured. They couldn’t even get the ss# right and you had her policy right there in front of your face. This is what happens when you choose to deal with the person who has all the wrong answers instead of the one you should have dealt with in the first place. Save yourself the headache and go elsewhere
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