Map
Detailed Information
- Place Types Funeral home
- Address 3331 Taylorsville Rd, Louisville, KY 40205, USA
- Coordinate 38.2225229,-85.6566603
- Website https://www.highlandsfuneralhome.com/
- Rating 3.7
- Compound Code 68FV+28 Louisville, KY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 5:00 PM
Photos
Reviews
When I lost my fur-baby a few days ago I was absolutely devastated and didn't know where to turn to have her cremated so she could remain with me. My sister stepped in and arranged for Highlands to take care of my girl. I was shocked at how professional, respectful and loving they handled it. Her remains came in a beautiful wooden box, several paw prints & nose prints and a lovely certificate, card and bookmark. This truly brought me some much needed peace, comfort and closure.
I'm glad my mother pre-arranged her funeral with Highlands many years ago. It made my job easier. My sister and I worked with Kate and found her very accessible and easy to reach with the multitude of questions I came up with. My mother chose Highlands after having a negative experience with Arch L. Heady in 1999 when her husband died. The staff was very sensitive to our needs and on the day of the viewing/service, Ben was attentive and ready to make any changes we requested. Everything went smoothly and Highland's made a difficult time easier.
Making funeral arrangements for a very special loved one is extremely hard but what made it bearable was having David Johnson help us through this process. Our heads and hearts were in a fog but he was as kind and caring as anyone. could hope for,no pressure,no trying to sell us something. Nothing but compassion ,,this was true of all employees we dealt with. Carla who did makeup wanted everything to be perfect. They are definitely a 5 star in my family's book.Thank you for being so kind and considerate. Brenda Ballman
well where do u start.chose for the location.we were prepared,but not really prepared.we had life insurance.we were four of us in the meeting room.the funeral director offered their condolences.then the BIG QUESTION WAS FROM THE FUNERAL DIRECTOR.WE NEED SEVERAL THOUSAND dollars up front.this really happen to us.i am really seriously telling the truth. heard that i was and the other three were about to leave.but regrouped.it is for our relative.everything was to rush,rush rush.business,business,MONEY.WHERE IS THE CONCERN FOR THE CUSTOMER AT HERE. TO ME THIS WAS UNCALLED FOR.UNPROFESSIONAL.THIS IS A FUNERAL HOME NOT A CAR LOT--WHERE DECISIONS ARE MADE.PEOPLE ARE FULL OF GRIEF,.SO WE STAYED HAD THE SERVICE AND MOVED-ON.INSURANCE LADY --SHOWED US THE BEST RESPECT AND INTERACTION THERE.SHE WORKS THERE.MY RELATIVE ENTERED THE OFFICE AREA SOME OF THESE PEOPLE WERE SNICKERING AND LAUGHING SHE SAID.SOME EMPLOYEES WERE.WHATS FUNNY ABOUT THIS. ANYHOW THE FUNERAL WAS FOR OUR LOVE-ONE.
Great family business to work with. I have used their services for each of my parents. Very compassionate and professional from start to finish. The complete staff makes you feel welcome and appreciated. Mark
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