Edible Arrangements

Thank you for making my birthday so special! The fruit basket is so beautiful and so delicious. I’m crying because this is the first time I’ve ever gotten sent a basket. The delivery was awesome. I will definitely use them for all sorts of entertaining. I know how to arrange fruit bouquets, but why go through the effort when there’s such a great location close by?

I am disappointed with this location. First, I placed an order at this location specifically because other locations were out of white chocolate until later in the week. I completely understand it is Monday the day after valentine's day, but again....I SPECIFICALLY CHOSE THIS LOCATION BECAUSE THE APP REPORTED THIS LOCATION HAD WHITE CHOCOLATE AND ALLOWED ME TO SUBMIT MY ORDER. I say that to say this; I still wanted the order for the couple I was purchasing it for, but I requested for some type of compensation and the manager took off $5. No where near enough butttt...I digress. Secondly, I placed the order for a 3 p.m. pickup, the day before. I received a call at 2:39 p.m. informing of the white chocolate issue. I pulled up to the location at 2:59 p.m. the day of. Upon entry, the sweet cashiers in the front stated the manager said about 30 minutes for your order, which is then 3:30 p.m. Needless to say... my order was brought to my vehicle at 4:09 p.m. and I was appalled. No apology provide, no discount, and no free item provided for the inconvenience. I really wanted to surprise the couple with the platter..... the ball dropped when the wife informed me that she does not like milk chocolate (only dark and white chocolates). This was the 1st disappointing visit with edible arrangements and I hope it will be my last.

Awesome service, excellent product! I had arrangement delivered to my daughter. She said fruit was so fresh and beautifully displayed. The delivery woman was great.

Do NOT order for holidays! I placed a delivery order for Valentine’s Day. The order was never delivered on Valentine’s Day but the NEXT evening. I called multiple times on Valentine’s Day and nobody answered. I left voicemails with my name and callback number to cancel the order since my Valentine’s gift to my partner was ruined. They never got back to me. I still received no updates the next day until shortly before the delivery.nnWhen calling the store expressing my frustration, they said they were busy delivering and calling their customers the day before and today. I told them I was definitely skipped and my voicemail ignored. They claim they “called all the voicemails they had.” They had “no record of mine.” When they said they’d only refund my delivery fee and that I “could have declined the order upon delivery,” I asked to speak to a manager. She was the manager. There was no sympathy or apology for them blatantly slipping up. The VALENTINE’S DAY gift should have been made free the next day after letting them know if the terrible service I received. Yet, the manager at this Tucker location did not express any concern. I did not pay $100 for a fruit tray to NOT be delivered on Valentine’s Day... this is terrible customer service and a terrible way to even “try” and keep customer loyalty. My partner was excited all day yesterday for the surprise and was completely let down. If they couldn’t handle the orders for Valentine’s Day they should have set a maximum amount of orders they could take on their website rather than take more than they could handle and therefore make people wait until the next day, deliver their order without any notification or updates and expect them to not to be upset and want a refund.

People and arrangements are always fantastic, only four stars because it’s literally a sauna inside. Every time I’m in I am sweating buckets within five minutes