VCA Ballston Spa Animal Hospital

I've been tempted to write a review many times, yesterday wasn't our first bad experience. We've been bringing our dog to this location for about 5-6 years. I've always felt that at every visit they were trying to get you for every dollar. Last week I called to make an appointment for a toe nail cut and had asked what my animal was due for. We ended up making the appointment for a toe nail cut and a wellness visit. I stressed that the toe nail cut was most important since we only take him every so often, due to that fact that he is petrified. We had asked to please do the toe nail cut before the wellness visit, knowing after having shots and a blood draw he wouldn't have been up for the toe nail cut. The women I spoke to on the phone said doing it in that order would be no problem. After waiting an hour in the parking lot I received a call from the doctor stating the wellness visit went well but they could not get the nails done. I asked if they tried the nail cut before the wellness visit like I had asked as well as the receptionist had stated it was in his records. But they instead did not listen to my request. $280 something dollars later and what I had gone for wasn't done with an hour of my afternoon wasted. This was not the first time , but will be the last. I do not recommend this veterinarian clinic. It's a money grab.

I was referred to BSVC 6 years ago and I am thankful that I was. Everyone there is fantastic and I have complete faith in the vets. It is a bit pricey, but the care is worth it. Update: Prices keep rising. I won't be able to afford to take my cats there much longer. Service is still incredible.

I brought my 8 year old American Pitbull, Penny here for the first time this morning. They were absolutely wonderful. They don’t do anything without asking you including the costs and offer to make multiple appointments if needed to spread the costs out. Luckily, they are quite adorable and I was able to do everything in one shot. There are no “hidden fees” and they called me a few times during the visit to let me know exactly what was done or needed to be done and made sure I was okay with it. I wanted to have an organ panel run that they only recommended due to her age and one part they needed to collect a urine sample. By that point, she was scared just from having vaccinations, bloodwork and an infected ear examined and they gave me the materials needed to grab it and bring it in within 30 days. They brought her out to try to do so and knew she was upset and didn’t want to stress her more. They really do care and she was happy as could be when they brought her back out to me. The last local veterinary practice I brought her to put a bad taste in my mouth making me want to take a “holistic approach” until now. They did unnecessary testing, etc and added over $700 on a bill of mine without asking (thank god I have the money) while had stressing my dog out so I cannot thank Ballston Spa Animal Hospital for restoring my faith. I also brought my 14 year old boxer here last March to unfortunately be put to sleep and they were beyond accommodating, patient and kind.

My husband and I rescued a dog on Saturday and were concerned about some things we noticed. We called here Sunday morning and they got us in that day for an appointment at 3:30. We were new clients and I was impressed they were able to get us right in as other places had up to a one week wait. The system they have in place regarding COVID was efficient and easy. The young woman who took our dog into the building was sweet and kind. After the vet checked everything over, she was on the phone with us for over 20 minutes discussing our concerns and developing an appropriate treatment plan for our dog. Not once did she attempt to sell us anything unnecessary and she thoroughly explained all of her recommendations. I could tell she genuinely cared about my dog. Additionally, the cost was completely affordable. I’m so happy we discovered this place for our sweet girl!

I moved to the area in Oct. 2020, and my English Bulldog has needed both vaccinations, and care for an illness from the VCA Animal Hospital.The level of kindness and the detailed explanations from the Doctors he has seen have been unmatched. Quality and compassion will be found here. Highly recommend!