Port Washington Animal Hospital

I had my dog ud83dudc36 medically treated as well as groomed here. I was very happy with the outcome of both. Only the drop off and pick up process due to COVID19 has lots of room for improvement.

Best pet care! Always attentive to our dog's needs. You can tell every professional in the place wants the best for our dog. Very confident we're getting the best care.

Buyer beware? More like buyer stay far, far away. I received nothing more than abysmal care and customer service from Port Washington Animal Hospital.nnFrom the tests done incorrectly to tests ordered without authorization; from the undereducated staff who ordered said tests to the absolutely atrocious bedside manner (if you can even call it that) of Dr. Ezell; from the 1990s technological capabilities to the emotionally unstable staff, this is by far the worst animal hospital I have ever been to or heard of.nnWe took our dog in for a suspected condition and had tests that have nothing to do with that condition done without our permission (so much so that they were eventually refunded). Once the legitimate tests came back “negative” (though we subsequently discovered that the test was done incorrectly), we had a licensed (I assume) veterinarian say that since “the test was negative” the condition “could really be anything,” including a tumor that, given its location on my dog’s body, would be extremely challenging to surgically remove, if not inoperable. After delivering this news, the “doctor” made a snarky dad joke as a sign off.nnAs someone who works in healthcare I know firsthand that it is both excellence of practice and compassion of healthcare delivery that makes a great medical professional. The staff at Port Washington Animal Hospital have neither.nnIf you care about your animals and your own sanity, I strongly encourage you to drive a bit further afield and visit West Hills Animal Hospital, where your family member will be cared for with the utmost professionalism and you will receive expert care from individuals who are passionate about their chosen profession, share your concern and personally invest in your pet’s outcomes, and work at the very top of their accreditation.nnIf I could find out if anyone at Port Washington Animal Hospital is affiliated with AVMA, I would send them a formal complaint – unsurprisingly, this accreditation is either nonexistent or not visible so, for now, this will have to suffice.

I have a crazy husky that’s terrified of getting his nails cut. They handled it like a pro and had him in and out in five minutes! Definitely recommend!

They are amazing here and have helped me so much with my puppy