Advanced Veterinary Care Group

Advanced Veterinary Care took great care of my dog for CCL surgery. They got her in for surgery before I could even get a consult with other surgeons, and I was so grateful to not have my dog live in pain for over a month of waiting. She had a complication (not by the fault of the clinic) and they got her in for a second surgery within 2 days. I’m an anxious dog mom and the surgeon talked to me 6+ times over the span of her 2 surgeries which gave me great comfort. I also felt that the entire staff was very caring and helpful. I would 100% recommend Advanced Veterinary Care for both service and price. Thank you!

Cant say enough good things about this facility. I had to take my dog in for 3 separate surgeries. Dr Elmer and Dr Larson were both compassionate and informative. They walked me through procedures, answered my questions and concerns, and gave me peace of mind through this difficult time. Not to mention the staff here are incredibly lovely, you can tell they genuinely care about what they do. I have recieved phone calls from the office just to even check in on how my dog was doing. I am grateful to the staff and surgeons here who took great love and care with my dog and who made such a stressful few months much easier.

My cat Star has GI Slow Cell Lymphoma, she has been on chemo for three months and now needed a 2nd Ultrasound. I was worried about her stress and the possible need for sedation, since she has been through so much. Hannah called and answered all my questions and concerns about Star's visit. She then came to the car a few minutes later to pick up Star. She was gentle and reassuring with her and stated she would call if there were any issues.nnI felt peace of mind seeing first hand how Hannah was with Star. The wait was not long, maybe thirty five minutes? After the Ultrasound Hannah brought Star back and said she did great, no sedation needed, and was even giving kisses to the staff. Star looked relaxed and happy upon her return.nnI will be honest, the initial cost we were facing going in via ER was $860 including sedation. The Ultrasound was booked 3 months ahead at their location. I called our vet who recommended Advanced Veterinary Care Group. We were able to get an appt within a week and the cost was $385. Not only did we get a savings that I can spend on her meds, but the quality of care was exceptional. I highly recommend this facility for Ultrasounds. Our experience was above par.

The biggest regret of my life.nI hope you will be wiser than I and not take your dog to this place.nLast December, I took our two-year-old mixed breed Shih Tzu Pomeranian for surgery for a luxating patella on the right leg; I entrusted my dog to the veterinary center receiving the smiling assurance “do not worry! We will take good care of him”; forty-minutes later, he was dead.nI will not go over the medical aspect on these lines, for this topic; I am working on filing an official complaint to the veterinary board. The fact that the dog completed (in a different vet hospital) with no complications the same surgery six months earlier on the left leg is striking enough.nThe aspect I see relevant for this area is the lack of compassion I found in the doctors when, after the initial shock, two days later, I returned to understand the event.nnIf you love your dog, then your search for a competent veterinary center is not over … good lucknnAulo and Monica Origlia

Staff was very friendly and professional over the phone and did follow up with one phone call 2 days post surgery. The surgeon also spoke with me to explain the reason for surgery, but I had to ask many questions about medication and the actual procedure being done. My biggest grievance is that personal care was not taken when providing service for my pet and after care was very poor in quality.nnPost surgery, my dog was WALKED out of the office leashed within 20 minutes after awaking from anesthesia from an elbow surgery, he was highly anxious and erratic with his walking. He attempted and had to jump up into the car.I was thoroughly confused as I advised to provide lift support to keep weight off his leg for the next weeks or so while healing.nOn closer inspection of his surgical site where his hair was shaved, multiple nick marks were visible and were bright red. Also, the cone that was provided was low quality with nodes sticking out around the neck area and appearing very uncomfortable. This surgery was not cheap and a good quality cone should be expected. I was also never provided a post surgical xray to show the result of the surgery and the surgeon never personally spoke to me as removing the bone was very difficult.nWhen it was time for the removal of stitches, I was told that they do not remove stitches or see pets post surgery and I should follow up with his primary vet. Yet my post op paperwork CLEARLY stated they provide a complimentary stitch removal appointment.nnI work in the medical field as a physician and having experience in health care, I would state this was poor quality care and would not recommend this facility to any of my family or friends.