Old-27 Veterinary Clinic

They need to train their secretary Rachel in both manners and knowledge. When I called a couple of weeks ago, i was quoted a price for a service. Considering that the price was so much higher than what I pay for the same service at a downstate vet on one of my dogs that resides downstate, I thought perhaps that for this service maybe a office call fee wasn't charged. She had no idea and requested that I call back another day. I called several vets and got prices, keeping a written log sheet of prices and locations. When I called back to see about getting an appointment the price had gone up. I read my quote and she denied giving me that price. She was very rude about the whole situation, reminding me that I had stated that for those higher prices that I would probably just use my downstate Vet. She was all too happy to refer me use another Vet. So much for trying to keep some money flowing to my hometown as my parents taught us the value of shopping locally.nnFYI: Pet in question was an existing patient.nnIn the end, there were no appointment available regardless of price. But once again, Rachel seemed a bit to gleeful in not being able to get me an appointment. With this attitude, do you think I'll be using this Vet when we move back to town?nnGetting past the price issue and the lack of available appointments, its the attitude of the secretary that has prompted this review.

Great service. Vet was timely and seem to take care of Luna like her own, explained everything to us.

Left a message on their answering machine as requested over a week ago. Never received phone call back. Answering Machine/Service never said if they were closed for good, special hours for covid. Nothing. Pretty bummed out.

Always a great place to take your fur babies ❤

We are thankful for our loving Hometown veterinarian's office. They are caring knowledgeable and get pets in quick