Pet Vet Express

After some time, i wanted to write a review on my experience with Pet Vet Express. A while back, i started searching for a reputable groomer that had experience with grooming certain breed of dogs. After much time searching and speaking with the groomer there, i felt that they would provide a better grooming service than most other groomers in the area.nnI have a long hair purebred dog that requires dedication and experience to be able to groom the dog successfully. I have decided to leave out the breed in this review.nnOur dog is more of a rare breed canine that requires someone with patience and experience to groom the longer hair so that it flows, prevents knots and keeps with the overall breed's style.nnSo, here goes; I dropped my canine off to be professionally groomed and waited to receive a call back on picking the dog up. First red flag, was when they never called to let us know we were able pick up. I had to call to see if the dog was ready to come home.nnAfter arriving, i was horrified on what i saw. I could not believe they called this grooming. Our dog was literally shaved to the bone and to make matters worse, they had literally shaved all the hair off the tail and ended up clipping the tip which caused extreme bleeding.nnNot only was my dog bleeding profusely, they did nothing to try to stop the bleeding. I was shocked that the vet on site did nothing as well and i had to place my dog in the car with the blood continually flowing.nnI was so mad that i had to constrain myself from going back in and ringing someone's neck.nnI hope someone else who reads this review thinks twice about bringing their dog here, especially if you have a canine that is a purebred and has special requirements when it comes to grooming.nnJust because of where they are located, does not mean the groomer and vet knows what they are doing. I could of hired a monkey to do the job that they did.

The entire Pet Vet Express team is absolutely top notch. My puppy loves Dr. Burks, Amanda, Erica, and the entire staff and gets so excited to see them with every visit! I cannot express how thankful I am to have had such an attentive, caring, expert, and patient team looking after my puppy and answering every question I've had as a new dog owner. They make vet visits EASY (something I never thought was possible), and we love being part of this family!

The good humans at Pet Vet Express in Crestline took wonderful care of our beloved dog, Chloe, right up to and including her death. They handled a difficult situation with empathy, compassion, and kindness. I cannot thank them enough for everything they did for Chloe and our family. Thank you!

Pet vet express is the best! They truly take the time to get to know their patients and are so kind and thoughtful.

This was my first time coming and I can truly say I absolutely love this place especially Brandon groomer Christian. She’s the bomb!!! ❤ufe0f❤ufe0f❤ufe0f❤ufe0f❤ufe0f