Edible Arrangements

I placed an order that was never delivered. I ordered on November 6 for a "Happy Birthday Delicious Fruit Design with Confetti Berries - Large" with extra add-ons that raised the price, and I carefully chose to have it delivered Saturday November 14, and I see the delivery date confirmed in the email receipt. But now it's near the end of the day on November 14 with no delivery, and the "track order" link from email now says they will deliver Monday November 16. Two days after her birthday is not her birthday, and is not what I paid for. Couldn't reach them on the phone, nor leave a message.

Well, it's good to know that Amanda is taking care of costumers. We'll see if she contacts me. It seems like the people that are working at the store don't care about their costumers or that they even have a job. I placed an order and just got half of it. We're paying almost 50 bucks for 6 pieces of fruit, it should be done right! Who gets away with charging all this money for 6 pieces of fruit? Edible Arrangements that's who. Should've looked at your reviews before placing order

They called me fours hours after I placed my same-day order to tell me that they couldn’t fulfill it due to short staff. They’d been open for 3 hrs already. Would have been nice to know a little sooner.

REVIEW RE-SUBMITTED: Initially I gave a one star review based on below, but I spoke to Amanda, the store manager and she delivered a second, beautiful arrangement to my daughter and refunded $30. I'm raising the review to a 3 star - I really appreciate all of her effort to rectify things. I "splurged" because I wanted to do something really special for my daughter because I thought it could be a lonely and difficult birthday for her. I bought a $70 Daisy bouquet that looked beautiful online. What she got looked like something a 5 year old put together. The bouquet looked absolutely horrible. The service was terrible as well. No confirmation of the order so I tried calling. I had to try multiple times to get through to a person because their mailbox was full. Finally reached someone who said it would be delivered before 5:00. Didn't happen. I thought this was a quality company and I'm very disappointed.

DO NOT PATRONIZE THIS STORE!!!! I ordered the “Sweet Lover’s Platter” for my son’s marriage proposal! I specifically selected this platter as it had the most chocolate dipped strawberries of all the platters. In the picture, there were 2 full rows of strawberries, totaling 31 strawberries. with a handful of red grapes nicely circled around a heart shaped pineapple slice in the center. It was a bit pricey at $59.99 but I thought there were more important items I needed to focus on. My niece helped pick up my order and alarmed me the order did not look like the picture. My platter had 1 row of small strawberries (16 total), there was a partial bunch of grapes tossed in the middle (still on the vine with most of the grapes picked off) and the heart-shaped pineapple slice in the middle.I called the store to advise of the lack of strawberries and this was not at all what I paid for. The worker said “well we included everything advertised on the list and the strawberries are much larger so there weren’t as many added.” What a lie?! I stressed I paid for chocolate dipped strawberries and not for a few fruits thrown on a platter. I then asked to have the order corrected. I drove back to the store, gave the girl the platter. I waited for about 10 mins only to have the girl only throw on 5 small undipped strawberries with 2 more slices of pineapple. The girl then said our chocolate dipper already left for the day. Some of the worse service I have ever received. Who ever owns this store needs to hold themselves to a higher standard for their employees and the products they offer. Unacceptable!!!!