Map
Detailed Information
- Place Types Florist
- Address 12726 Fountain Lake Cir, Stafford, TX 77477, USA
- Coordinate 29.6366657,-95.5882301
- Website https://www.ediblearrangements.com/stores/12726-fountain-lake-c
- Rating 4.3
- Compound Code JCP6+MP Stafford, TX, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 3:00 PM
Photos
Reviews
Ordering for my son that lives out of state was made so easy. They delivered the same day, my son loved what he received.nnI will be a repeat customer!
It’s Valentines Day and the driver Shannon calls me at 11:20pm to deliver my gift to my girl. I’m not even upset with him because he’s just doing his job. Of course I refused it and asked who I needed to speak with to get my refund. So I call this location in Stafford to speak to Scott. Turns out he’s the owner. I’m actually not even upset that my delivery was late but rather the fact that he thinks it’s okay to send someone out this late in the middle of a snowstorm coming our way. As you know most of the roads are closed and as a business owner you should be concerned of your staffs safety. When I questioned him as to why he felt it was okay he simply said he didn’t know how to answer that. That’s sickening and he should be ashamed that he’s taking advantage of Shannon, who I’m sure is out there trying to provide for his family at the expense of his own safety, which clearly Scott the owner doesn’t care for. This is the first and last time I even think of buying anything from there. If I could give this place negative stars I would. Total disregard for the safety of his employees just to make a buck. It’s disgusting!!
My order was delivered to the wrong address and once the people who had received my gifts that I paid $100+ dollars for realized that it wasn’t theirs, they delivered it to my right address with one of the packages being opened already. In the current state of the country I find this unacceptable from any business. 1 star service, regardless of what the product looks like I expected the gifts to be delivered on time and unopened. Very disappointed and will find another place for my next holiday
Don’t waste your time go somewhere that values what a customer is. This store totally dropped the ball, I ordered an arrangement for my moms birthday that never made it but you can bet they took my money. I’m from Oregon where the customer is always right and when we drop the ball we make things right. Sending a few extra strawberries would not have hurt the manager. However she had to call the owner to see how she could accommodate me after waiting 72 hours to speak with the owner, he blamed everything on weather conditions and even tried to suggest all this was maybe my fault for not seeing a missed call from him days after waiting and calling over 5 times on his personal cell. This location needs a good lesson on customer service I ordered my grandmother one from the one on the other side of town about 14 miles from that location it’s best you do the same. I am beyond embarrassed and humiliated to not have anything sent to my mom for her special day to her I’m sorry for that. I asked for a refund I’m hopeful that is the end of the worst customer service nightmare.
Great store!! Kylie was very helpful!
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