Banfield Pet Hospital

We used to get my moms dog food at Banfield in wylie but completely changed dog food because got tired of the Girl at front counter. She is very rude and thinks she is world's best secretary. She doesn't make eye contact or even smile. She needs some people skills.

The majority of staff cares about your animals (family). The doctor specifically calls you and sees you, to give you updates on visit/procedures. The front desk calls you to remind you of necessary appointments and vaccinations. I would give it 5 stars if i could, but there is one person who seems to always be in a bad/bossy mood. It makes you not want to go when she is there.

Love this place, everyone is nice and supportive and answer all my questions (new rescue puppy).

So Ziggy is a 16 weeks old Frenchie. I am so happy with the service Ziggy and I received here. My husband and I were so happy with his Veterinarian Dr.Byrd and the staff.I had previously took him to a local Veterinarian and was so disappointed with the service I had received so decided to try Banfield. Tiffany was super helpful and also the vet tech her name started with a M. We took took advantage of their Wellness Plan and have already used the services it offers. I would highly recommend Banfield and Dr. Byrd she is the reason we will continue to come here and the reason we got on the Wellness Plan.

Well is the second time I been trying to take my pet for emergency and they sent me to another hospital to make appointment on another because they don't have more, HELLO IS A EMERGENCY