East Plano Murphy Pet Hospital

We took our dog in for annual shots. A few hours after dropping her off received a call from the Vet stating that she needed addition test for a possible sever infection of the uterus and must immediately be started on antibodies. The Vet stated that this infection was life threatening and if not treated would kill my dog. The wanted permission to run blood work, X-Rays, with the possibility of removing the uterus. Since my dog did not show any signs of anything wrong, service was denied and we took her to another Vet hospital the very same day for a second opinion. They performed an examination and could not find any signs of an infection.nI am writing this review because when the Veterinarian at East Plano was speaking to me my gut felling was that I was being shammed. The second opinion confirmed my thoughts. So Please be aware when dealing with this business, they seem to be trustworthy. But trust them on the same level as you would a mechanic with your car or even your own personal physician. There are Shady businesses in all professions. Trust no one exclusively. A second opinion saved us thousands of dollars.

I had a stray kitten that I used this vet for followed and paid ALL the kitten packages and every vet recommendation up until now that he’s fully vaccinated. I found another kitten that needed a home that I was willing to cough up more money for all the vet visits needed for this one. I told them that I wouldn’t get paid for a couple days and to bill me some days later, and if there was anyway they could still see the kitten so I could get it’s vet care without cross contaminating my current cat with any fleas/worms this stray may have. They didn’t care. Guy on phone asked manager, and he wanted me to get a whole credit card just to pay for the service. Like no? Clearly all you care about is money and not the health of animals. I was a paying customer for all my previous kitten treatment with you guys. Was willing to come here again despite the prices being half way decent just so I could have a chance to ensure a quick visit to get this kitten nursed to health ASAP! I understand people can be thieves, but you have all my information, I was a loyal customer for my previous cat... and despite your costs I was still willing to give you my money. So you lost a paying customer. I found Petco that’s much closer to my apartment that quoted me 90$ for a kitten package verses the 200$ it would cost for yours and they seemed much nicer. Your loss. Now the stray 10 week old kitten I have has to sit in a sanctuary I built outside, and I had to get some over the counter medicine treatments to hold him over until a few days from now. Choose a better vet to go to..these people are not empathetic, or willing to put things into consideration case by case just to ensure the health of your animals. They just want your MONEY! I’m sure they where hoping my current cat gets infected with the stray so they can charge me more money, but nope I won’t come again. Btw they quoted over 200$ to fix my other cat and there’s other places that will fix your animals for MUCH cheaper. Money hungry!

Great 1st experience here. We took our little fur baby (mini-dachshund) in for a spay and she recovered quickly with no issues and was back her her happy active self in days. The staff was great and answered all our questions and concerns.

Expensive in my opinion. Be prepared.... they will recommend multiple tests / x-rays, etc, as part of the diagnostics, then prescribe injections, hydration, multiple meds, change in diet , which are a few examples from my experience. I have been there for 3 dog visits and all have cost $800 plus, for minor conditions. They still require drop off only, so I have also had a problem with info I have given the tech in the parking lot not being relayed accurately to the vet .++The vet I've used for years retired, and Im so sad to lose the personalized care my pets have received at a reasonable price. When you have 3 dogs, reasonable and customary pricing over high-end pricing can make a huge differece in out-of-pocket expenses.

If you want an over priced vet, they’re yournpeople. My family has been seeing them for 20 years, once they moved locations, they started becoming very expensive and price gouging. They quoted us 1300 for a surgery that we knew sounded way too expensive for what it was. We went to Dr. Shiplov in Allen, and they told us 300 and a full dental cleaning. Very disappointed in East Plano Vet Hospital. We waited longer then we should have so we could save for it, when the whole time we could have gotten it taken care of right away some place else. Thank goodness we got a second opinion. And you don’t even get to see Dr Carbonell anymore. This place is trash.