Edible Arrangements

Ordered my arrangement a month ago and expected it to delivered today and it never came and when I tried to call it went straight to voice mail. I'm very upset and never even received a call to notify that it wasn't coming today. I bought another arrangement from the Rockwall location and it came the very next day without any problems. I Will NOT be ordering from this location ever again.

The worst experience I've had with edible arrangements. The strawberries were slimy when I bit into them. The box was not the usual box, some cheap looking container. They messed up my apple order. For the amount of money we spent, I expected so much more. Do not order from this location!!!!

Made an order an wish I had read all the comments before ordering here! I place an order for Valentine’s Day an instead they told me that my order was ready the same day I placed my order? Makes no sense, so I go an explained that one of there staff placed the order for me an on top of that instead of calling me they called my girlfriend which was supposed to be a surprise for. They said nothing could be done an I just had to get out of there because I was disappointed with the whole experience! They don’t even deserve a one start let alone 5!

The WORST place ever. Please don’t use them. I ordered same day delivery& it was never delivered. They were closed the next day. And of course upon opening the next day they didn’t care to update my order status. I called and they said “must have been missed by the driver” and “it’ll be delivered today”. Of course my order was NEVER delivered. This place is absolute trash.

Placed an order on October 16th for my hubs Birthday. Order never arrived- No email, call, text form of communication givin to why the order was delayed.. tried to call several times day of- called the next day- NO one answers! So I drive up to the store. The stores hours list they’re open, door locked with a note on the door saying call the store. So I call AGAIN- all of a sudden I see an employee pop there head out to see if someone’s at the door.. NO wander no one answered the phone before... Anyways- she lets me in.. I ask for a refund and she’s looking into it. She says it’s in transit and will be delivered today. I said no just refund me. She CAN’T because they sent it to the Rockwall store.... she did try to call Rockwall and see if they could do over the phone but of course NO answer- anyways I ordered it at the GARLAND store?! Can’t help- so I drive on over to Rockwall. They try to tell me Garland has to do it. I said well call them and ask why they couldn’t do it 20mins ago when I was just there.. go figure No answer on the phone. Hey all of a sudden they can do the refund for me now... now wait 3-5 days for your money that we took and wasted your time. The BIGGEST headache! Don’t waste your time on either of these locations- Garland or Rockwall! I get covid but common sense, and some kind of communication is all that needs to be giving! Also the health department should do a pop up to the locations.. I’m pretty sure the girl at the register using the same gloves that was used on a chocolate arrangement and then touched on the register, money, phone, and customer credit cards isn’t following code?!nDefinitely not ordering from them again!