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  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Emergency Pet Clinic - San Antonio
Reviews
Sarah Trempe (03/13/2021)
Me and my boyfriend took our cat in 2 nights in a row at 2am. Everyone was so nice and they gave us great information. Reception was friendly even at early am hours, techs were informative and kind, and the veterinarians we spoke to were direct and had good plans ready for our cat. Wait times weren't bad at all either!nnNo contact process was easy.. sometimes they can feel overwhelming but these were very straight forward.nnStark, our cat, is recovering at home and doing much better thanks to the help of everyone working!
Daniel Pacheco (03/10/2021)
The vets and vet techs were great and took care of my pet!nnI was in a rush to the vet and didn’t take my wallet. To be seen with this vet, I had to use a card that I don’t typically use — as I had the credit card number saved on my phone, so they could proceed with the operation.nnI called in and tried to switch payments but the front desk agent said this was not possible, as “it’s against company policy.”nnThis could have been a simple fix but they declined helping.nnThanks to the vets and vet tech for helping my pet.nnHopefully your front end staff can become a little better with sympathizing with your clients and providing a better customer experience.
Kristie Garza (03/12/2021)
I rarely do reviews but felt this was necessary. My dog had a freak accident and my vet recommended this hospital. Between the front desk, the technicians and the surgeons, they kept in good communication the whole time. She required surgery and with her complicated situation, they called in extra doctors in the middle of the night to make sure she had the best outcome. If we had a question or needed an update, the front desk would put us to the back so we could get accurate information. I don't remember being on hold for more than a minute. We returned a few days later to get her drain removed and it was a good process, fairly quick. When emailing for records to send to my vet, I got an immediate response. Definitely recommend this place!
Lyndsey Baller (02/09/2021)
Overall, I’m thankful they took care of our pup. Very thankful!! However, I would have appreciated more communication. Every time they said they would call, they didn’t and I had to follow up myself. This is hard as an anxious pet owner sitting by the phone waiting to hear if her dog is going to be okay or not. The morning shift was amazing, but the later in the day the worse it became. I understand they get busy, but the lack of communication as the day went on was not appreciated.nnI’m also pleased with their reasonable prices as far as an emergency vet goes.
Ren Davidson (01/31/2021)
Very professional. Dr. Homes took care of my dog today. She was fast and very informative. The price was very reasonable and my dog came home happy as ever. I am so glad to have my best friend back. Thank you so much for your care.
Similar place
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