Groce Funeral Home and Cremation Service

Preplanning for my dad’s passing was easy and went well. However, I am highly disappointed by the lack of communication, false information and being led on about an order I placed that was for pieces of jewelry that I was giving as gifts to my mother and brother. Not to mention, I was given information about another family’s order that had nothing to do with mine. No one gave me the order information I needed until I specifically asked for the information and then the situation came to light that my order was never placed after 6 weeks of being told it was “in production”. I am disappointed that I paid such a high dollar amount for sensitive pieces of jewelry for them to be “miscommunicated by staff”. Would I have received the right pieces of jewelry if I hadn’t asked for the order information? Would another family have to wonder where their jewelry was that had a sensitive memory on it? Improvements in regards to this aspect need to be made.

They do a great job. You can't really be happy about going here but they do their best to make things easier.

My mom and I pre-planned arrangements for dad while he was in hospice. It was a comforting experience with no pressure. When dad passed it was nice to have arrangements in place and everything with regard to viewing and funeral service unfolded with dignity and ease. We appreciate the support of the staff and use of the beautiful facility.

Jonathan helped us get a glass heart made with my brother's ashes mixed in. On top of that he took time out of his busy day to get it to me. I know that delivery is not a normal service and I really appreciated it. Also the heart looks amazing.

Groce won me over when my friend had a stillborn and she was very young, unmarried and no money. They took care of the baby just the same. No one else (other funeral homes) would talk to her about helping. Since then all of my family goes there and that li'l babys' family as well.