Map
Detailed Information
- Place Types Veterinary care
- Address 9846 Manchester Rd, St. Louis, MO 63119, USA
- Coordinate 38.605681,-90.375986
- Website http://westsideanimalstl.net/
- Rating 4.7
- Compound Code JJ4F+7J St. Louis, MO, USA
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 8:30 AM – 12:30 PM
- Sunday Closed
Reviews
We love this Veterinarian Clinic. Both our dog and our cat are regularly seen here and receive the highest care. I trust the vet's advice and I trust that they care about my pets just as much as I do. Their prices are fair and affordable which is ultimately the cherry on the top of an already fulfilling experience.
Dr. Debbie and her staff have always been amazing with our pets. Besides being a great vet, she is just an amazing person who truly seems to love her work and her patients. We'll never go anywhere else.
The vet is FANTASTIC. Even the resident cat is cool.nThat having been said, the parking is a bit precarious, and some of the support staff have better people skills than others. It is difficult to get in quickly if it isn't absolute life or death, but has been fine for less urgent things that can be scheduled out a bit.nUpdate: The staff continues to show they do not have proper training in customer service. Today the front desk was aggressive and rude over the phone, then sent a threatening email to my personal address. I will no longer be utilizing their service, despite the amazingly wonderful veterinarian, because her staff is too difficult to work with.
Absolutely the rudest staff I have ever encountered. I can’t imagine how they treat the animals when no one is looking. I scheduled an appointment three weeks ago for one of my dogs to have a dental, and the dark headed receptionist told me it was impossible that I scheduled an appointment since they didn’t have it on their hand-written calendar and since they schedule 6 weeks out. We were standing outside and my glasses were fogging up with my mask on, so I lowered my mask to clear my glasses and she yelled at me, “Put your mask on!!!” She never said I’m sorry or anything like that. The best she would do is schedule another appointment for three more weeks from now, but in such a haute manner. It was all so unnecessary. I had seen this sort of behavior there before, but I just chalked it up to someone having a bad day. I love my dogs too much to take a chance on this place any longer.nnOh, when I first arrived for their curbside service, the other person that works there saw me sitting in my car. So there was no reason for me to call inside when she stood right there speaking with another customer. She never acknowledged me whatsoever. She just went inside and never came back out. So I got out of my car and rang the bell. Absolutely no kindness or whatsoever.
We love the personalized care that our two cats receive here! The doctor and staff are always kind, and very gentle and genuinely loving towards our cats. I have no doubt we are receiving the best of care
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