Map
Detailed Information
- Place Types Veterinary care
- Address 20 W University Pkwy, Orem, UT 84058, USA
- Coordinate 40.2744436,-111.6957704
- Website https://www.petsmart.com/stores/us/ut/orem-store0171.html?utm_s
- Rating 4.2
- Compound Code 78F3+QM Orem, UT, USA
Photos
Reviews
Friendly staff...clean store..
Banfield pet hospital on the side and tons of supplies for just about any pet.
Great variety - somewhat pricy...
My wife made an appointment for one of our dogs to be groomed. She made it online with their package price that included a long list of things they are supposed to offer.
So they don't unless you pay more.
The manager reached out in order to convey that he was sorry about the misinformation and offered free grooming for another one of our dogs.
This wasn't the reason we complained we simply wanted the website to accurately reflect the services. But when we show up the manager isn't their (sick apparently) but even though they verified the offer they decided if he wasn't there to do the work they weren't going to. ONCE AGAIN the right-hand doesn't know what the left hand is doing and then to beat all one of the employees leaves the grooming area and says "they didn't pay the first time". Did pay apparently the groomer is not as smart as my dog, paid the package price of $55 for just a cut.
This kind of under breath dissing on me was absolutely uncalled for and I will never go back!! Strongly recommend finding another PetSmart if you are a committed member because if the grooming staff of this one treats me this way how do they treat dogs when you aren't looking???????????
Great place to go and get anything for your pets. I'm big into aquariums, and they helped me find the right chemicals and plants to help balance my tank's ammonia levels. Really friendly staff!
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